Back

Porsche South Shore - Service Center

Freeport, NY

4.8
71 Reviews

71 Reviews of Porsche South Shore - Service Center

Sort by
May 22, 2024

I want to thank you and your mechanic for the excellent job they did in repairing my 2024 cayenne. More

by Roymathew
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Porsche South Shore responded

Roy, we appreciate you taking the time to review McGovern Porsche South Shore. We love to hear your 2024 Porche Cayenne was in great hands with our team. We look forward to assisting you next time!

May 22, 2024

Nice place to go and get your vehicle work on very clean inside floors are spotless were they work on the cars and there are refreshment of food and coffee. More

by champblue69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Vaquiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and Mark in parts department
May 23, 2024 -

Porsche South Shore responded

We're glad to know you enjoyed your visit at McGovern Porsche South Shore! Our team works hard to maintain a clean and comfortable environment for our guests. Thanks for the positive feedback, we appreciate it!

May 18, 2024

Awesome service to match the ultimate car. I can’t think of anything I’d change about my experience there. It’s unfortunate when there is a problem with your car but wonderful when your dealer More

by Guy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Vaquiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Ralston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Porsche South Shore responded

We're glad to know that you had a great experience with us at McGovern Porsche South Shore! It's our goal to make any situation as easy and stress-free as possible. Thanks for your kind words, we appreciate it!

May 12, 2024

Gloria in service is very helpful and gets you in and out very quickly and attends to all you ask to be done. It is a pleasure always getting my service done there. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria
May 13, 2024 -

Porsche South Shore responded

Sal, we're glad to know Gloria and our service team at McGovern Porsche South Shore were able to assist you efficiently. Thanks for your positive feedback!

April 26, 2024

My recent service at this dealer exceeded my expectations, my service advisor was excellent with attending to my vehicle needs, she was well informed about the product and her knowledge and her More

by MattG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wilson
Apr 26, 2024 -

Porsche South Shore responded

Matt, we're delighted to know your recent service experience at McGovern Porsche South Shore exceeded expectations! We'll certainly pass on your praise to our knowledgeable and professional advisor. Thanks for the review!

April 10, 2024

This is a very nice service. Gloria and the technician Jose are wonderful, kind and helpful. I had pleasant experience this time. Thank them very much. More

by SuShs90312000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk Gloria and technian Jose
Apr 10, 2024 -

SuShs90312000 responded

It is a very service.

Apr 10, 2024 -

SuShs90312000 responded

Very good.

Apr 11, 2024 -

Porsche South Shore responded

We're thrilled Gloria and Jose welcomed you to McGovern Porsche South Shore with friendly and accommodating service! Thank you for working with us. We look forward to your next visit!

April 05, 2024

Gloria at McGovern Porsche of South Shore was very professional as she took good care of me and my 992 GTS. When I get my car back it was better then when I gave it to her. More

by cs450lsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Vaquiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Porsche South Shore responded

We're so glad to know that Gloria took great care of you and your 992 GTS at McGovern Porsche South Shore. It's wonderful to learn that the car was returned in even better condition! Thanks for sharing this positive experience with us.

February 15, 2024

On Tuesday, February 15, 2024, I had an appointment for a recall on my wife's car. I dropped it off this morning, and when I arrived, Christ, who I believe is the assistant manager there, informed me that he More

by Porsche of south sucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Hayim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christ
Mar 11, 2024 -

Porsche South Shore responded

Thank you for leaving a review. We value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. I would like to get a better understanding of what may have happened. At your earliest convenience, please reach out to me directly. Thank you, Daniel Wright - General Manager - 516-541-1700 - via email dwright@mcgovernauto.com

Mar 11, 2024 -

Porsche of south sucks responded

I am sure your incompetent manager, Christopher Alves, can fill you in. I have provided detailed information about what happened. In any case, I have decided to move on from Porsche and have joined Tesla now.

December 22, 2022

I don’t know why I didn’t come to this dealership in the first place to service my car!!! I had a horrible experience with 2 other Porsche dealerships so I decided to give it a last try and walked into Sout More

by osprey_extinct_0l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 22, 2022 -

Porsche South Shore responded

Thank you so much for visiting us here at McGovern Porsche South Shore! We're so glad Chris & the team were able to resolve your issue and we'll be sure to let them know how much you appreciate their excellent service. Take care and please don't hesitate to reach out if we can be of assistance again in the future!

December 06, 2022

Horrible services at that location. Broke down my car and had to get it tow else where to get it fixed. Find a reputable & trustworthy auto repair. More

by Lezinjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
Dec 06, 2022 -

Porsche South Shore responded

We’re sorry you feel that way. At Porsche South Shore we strive to provide excellent customer service every time and to every customer. Unfortunately, there were circumstances that were out of our control which prevented us from being able to successfully complete the service. It was in the best interest of all parties for your vehicle to be serviced elsewhere. Thank you for taking the time to leave us a review as we will use this as a learning experience and continue to strive for providing the highest grade of service.

...
6