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Porsche South Shore - Service Center

Freeport, NY

4.8
71 Reviews

71 Reviews of Porsche South Shore - Service Center

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August 30, 2024

The best Porsche dealership very professional and reliable. Service department is very competent and I never have an issue when I go there More

by Jeffcaspi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gloria service advisor and Chris the service manager are the best
Sep 03, 2024 -

Porsche South Shore responded

We're delighted to hear that you find McGovern Porsche South Shore professional and reliable. Thanks for sharing your positive experience with our service department!

August 29, 2024

The service department is 5 star not so much th sales department i will bring all my Porsche s to this svc dept regardless of where i get them from More

by FTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron and kevin
Aug 29, 2024 -

Porsche South Shore responded

Thank you for the feedback! We're delighted to hear that our service department at McGovern Porsche South Shore has earned your trust. We look forward to taking care of all your Porsche needs in the future!

August 22, 2024

I had a fantastic experience at the Porsche dealership! Aaron, the service manager, truly went above and beyond to ensure that my car was well taken care of. He was incredibly knowledgeable and attentive, More

by Dvsray14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 23, 2024 -

Porsche South Shore responded

We're delighted to hear that Aaron and the team at McGovern Porsche South Shore provided exceptional service! Your recommendation means a lot, and we're glad your car received top-notch care. Thanks for sharing your experience with us!

August 14, 2024

I just had my annual maintenance done and the service is beyond excellent. Staff, specially Gloria is great to deal with. Very knowledgeable and accommodating. Car was done as promised. Service area is very More

by George_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Always dealt with Ms. Gloria and she is wonderful, very accommodating and knowledgeable.
Aug 15, 2024 -

Porsche South Shore responded

George, we're delighted to hear that Gloria and the team at McGovern Porsche South Shore provided you with an excellent service experience. Thanks for sharing your positive feedback!

August 10, 2024

Gloria Basquez is the best service advisor. Effective, efficient and pleasant to deal with. Makes the whole process easy. More

by jacklibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gloria Vasquez
Aug 12, 2024 -

Porsche South Shore responded

We're delighted to hear that Gloria made your experience at McGovern Porsche South Shore so seamless and enjoyable, Jack. Thanks for sharing this wonderful feedback!

August 09, 2024

They very good they make you feel very comfortable and explain everything,I’m very happy of their service More

by Pgiambrone55@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Vaquiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Porsche South Shore responded

Thank you for sharing your experience! We're delighted to hear that our team at McGovern Porsche South Shore made you feel comfortable and well-informed. Enjoy the ride!

August 07, 2024

I brought my 2023 Cayenne turbo in because the brakes were squeaking after only having it for a few months. They kept my car for nearly 2 weeks and then told me it wasn’t under warranty and they couldn’t More

by SusanA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Figueroa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Porsche South Shore responded

Hi Susan, we appreciate you taking the time to leave us a review. Here at Porsche South Shore, we strive for the highest level of customer service and we are saddened to hear that this is not what you experienced with us. We would like to discuss this matter further. Please reach out to our General Manager, Daniel Wright directly at 516-546-1700 or via email: dwright@mcgovernauto.com. Thank you.

August 07, 2024

Gloria is just an outstanding employee who keeps in touch with you while your car is at Porsche. More

by Hindo2luba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Vaquiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Porsche South Shore responded

Thank you for reviewing McGovern Porsche South Shore! It was so kind of you to share your experience.

July 31, 2024

Excellent job car was in like new condition All repairs are made perfect thank you More

by tommyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Porsche South Shore responded

We are grateful to have earned your business, Tommy. Thanks for taking the time to leave us a review! - The McGovern Porsche South Shore Team

Jul 31, 2024 -

tommyg responded

Thank you for taking great care of my car!!

July 31, 2024

My experience with the Porsche dealership in the service department in Freeport was extremely disappointing. Service manager, and his team handled my service poorly and unprofessional.. It started by me bri More

by Nman714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Sep 05, 2024 -

Porsche South Shore responded

We appreciate you taking the time to leave us a review. Here at Porsche South Shore, we strive for the highest level of customer service, and we are saddened to hear that this is not what you experienced with us. When you have a moment, can you please reach out to our General Manager, Daniel Wright, directly at 516-546-1700 or via email: dwright@mcgovernauto.com? Thank you.

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