Porsche South Shore - Service Center
Freeport, NY
71 Reviews of Porsche South Shore - Service Center
The best Porsche dealership very professional and reliable. Service department is very competent and I never have an issue when I go there reliable. Service department is very competent and I never have an issue when I go there More
The service department is 5 star not so much th sales department i will bring all my Porsche s to this svc dept regardless of where i get them from department i will bring all my Porsche s to this svc dept regardless of where i get them from More
I had a fantastic experience at the Porsche dealership! Aaron, the service manager, truly went above and beyond to ensure that my car was well taken care of. He was incredibly knowledgeable and attentive, Aaron, the service manager, truly went above and beyond to ensure that my car was well taken care of. He was incredibly knowledgeable and attentive, addressing all of my concerns with professionalism and care. After the service, my car was washed and detailed. I highly recommend this dealership for anyone looking for exceptional service and a team that genuinely cares about their customers. Thank you, Aaron, for taking such great care of my car! More
I just had my annual maintenance done and the service is beyond excellent. Staff, specially Gloria is great to deal with. Very knowledgeable and accommodating. Car was done as promised. Service area is very beyond excellent. Staff, specially Gloria is great to deal with. Very knowledgeable and accommodating. Car was done as promised. Service area is very clean. Courtesy car process was smooth and car was clean. Best experience so far. Thank you Gloria and Porsche South Shore. More
Gloria Basquez is the best service advisor. Effective, efficient and pleasant to deal with. Makes the whole process easy. Effective, efficient and pleasant to deal with. Makes the whole process easy. More
They very good they make you feel very comfortable and explain everything,I’m very happy of their service explain everything,I’m very happy of their service More
I brought my 2023 Cayenne turbo in because the brakes were squeaking after only having it for a few months. They kept my car for nearly 2 weeks and then told me it wasn’t under warranty and they couldn’t were squeaking after only having it for a few months. They kept my car for nearly 2 weeks and then told me it wasn’t under warranty and they couldn’t fix it unless I wanted to pay out of pocket. So now I just have to drive my new vehicle with squeaky brakes. Not the service I expected from Porsche. Especially since this is my 6th vehicle that I purchased/leased with them. More
Gloria is just an outstanding employee who keeps in touch with you while your car is at Porsche. with you while your car is at Porsche. More
Excellent job car was in like new condition All repairs are made perfect thank you are made perfect thank you More
My experience with the Porsche dealership in the service department in Freeport was extremely disappointing. Service manager, and his team handled my service poorly and unprofessional.. It started by me bri department in Freeport was extremely disappointing. Service manager, and his team handled my service poorly and unprofessional.. It started by me bringing in my car for service when I went to pick up my car my interior on the seat of passenger side, as well as my dashboard was damaged. I believe this was due to someone on the service team put a heavy object on the sea and damaged it, this was also in conjunction with the airbags were reconnected when they finished the service not to mention, I had a flat tire on the way home. I bought the car back and explained all of the issues that occurred service manager at the time. His name is Chris I believe did not understand what happened during the time of service I had to explain to him that all of this was. Make a long story short it took six months to get the part. No updates or calls Occurred I will never recommend I’ll go back to that dealership for service ever again and I recommend no one else go there. The Better Business Bureau will be hearing about the experience I had More