Porsche Silver Spring

Continued great service Casey and his team at porsche SS are the best sales and service team I have ever worked with. Top notch buying and service experience. Casey know Pors Casey and his team at porsche SS are the best sales and service team I have ever worked with. Top notch buying and service experience. Casey know Porsche’s and is a astute advisor More

A rare pleasure There are very few car dealers that you can actually say you enjoyed purchasing a car from, and you can trust. Porsche of Silver Spring is one of thos There are very few car dealers that you can actually say you enjoyed purchasing a car from, and you can trust. Porsche of Silver Spring is one of those rare dealerships. Scott Veneziani was a thoughtful, honest and attentive sales person who help me purchased and I recently purchased my 29 Porsche Boxster with 12,000 miles. And a big shout out to the team that Scott works with Jim, Casey and Chas were all extremely helpful, willing to respond when Scott was with another customer, and showed great team spirit. Chas in particular is very knowledgeable about Porsche's, and is also very kind and thoughtful to work with. Their service department is responsive, reasonably priced, and also part of the thoughtful team. It really does not get better than this... I would recommend Porsche of Silver Spring without any hesitation whatsoever. More

Great experience at Porsche Silver Spring Everyone at the dealership was friendly and provided great customer service. They were very responsive and overall, I had a great experience purchasin Everyone at the dealership was friendly and provided great customer service. They were very responsive and overall, I had a great experience purchasing my vehicle. More

Emergency Service After nearly 2 hours of driving at 1PM, Paulette and I were approaching Washington DC on I95 on Wednesday December 27, when a “red” caution light illu After nearly 2 hours of driving at 1PM, Paulette and I were approaching Washington DC on I95 on Wednesday December 27, when a “red” caution light illuminated warning us to “stop driving, no coolant”. We were able to find safe parking almost immediately. While I was speaking with AAA to arrange a tow, Paulette called Porsche Silver Spring and spoke with Service Manager Natalie Muhlbock to request repair service. Natalie promised service help as soon as we could be towed to the dealership. We arrived at the dealership at 2:15 PM and by 2:30, the car was in the service bay, on a lift, receiving much attention from Service Foreman Rich. The issue was worse than expected: a nail had punctured the radiator - it needed to be replaced. Recognizing our desire to continue our trip as soon as possible, replacement parts were express ordered for overnight delivery, and a loaner car was provided to us. We continued our trip, and on our return, the car was ready for us. Natalie and her team were great. They did everything possible to accommodate our needs and schedules while making repairs to our car. This is a first class Porsche dealer organization. More

Outstanding Porsche Dealership. Top Sales and Service People I've purchased three new Porsche cars from Casey Parkin over the last ten years. He is the most knowledgeable, helpful and just plain best car sales I've purchased three new Porsche cars from Casey Parkin over the last ten years. He is the most knowledgeable, helpful and just plain best car sales person I have ever worked with. He consistently works hard at "customer satisfaction". I will always go to him for advice and of course to buy my next Porsche. John Moore More

Friendly, knowledgeable, and low key Xeni was my sales contact through the Costco buying program. He quickly responded to my inquiry and arranged a meeting date. Xeni was very knowledgeab Xeni was my sales contact through the Costco buying program. He quickly responded to my inquiry and arranged a meeting date. Xeni was very knowledgeable about the car’s operation, options, etc. On our test drive, he quickly realized that I have had racing experience and that there was no need for him to drive to demonstrate the car’s capabilities. We took a nice, long drive on a variety of roads that gave me an excellent introduction to just how wonderful this automobile is. Casey was the person I negotiated with - he was pleasant, patient, knowledgeable, and accommodating. He even threw in a trip to the Porsche Experience in Atlanta after learning of my racing interest! More

Outstanding Response from GM, Jim Gordon Made a deal with Casey, who is now sales manager, on Tuesday but I could not close the deal till Thursday, due Experian credit holds that most America Made a deal with Casey, who is now sales manager, on Tuesday but I could not close the deal till Thursday, due Experian credit holds that most Americans have today.... Even offered to place a deposit on the car, but they put a "gentleman's hold". He raised the price on Thursday when I was ready to close the deal - very unethical dealer - you run a Porsche dealership, not a used car lot.... extremely disappointed in Mile-One's Management. Followup - Had a discussion with GM Jim Gordon, a true gentlemen (just like his father, Herb), worked things out with my wife and myself to purchase a Macan - Outstanding delivery and customer service from Sam (Finance) & Chas (Sales).. More

Casey - The best salesperson one can hope for!!! Casey Parkin (tall and cute) is an awesome salesperson and amazing to work with. I have had the pleasure of working with Casey 4 years ago and his exc Casey Parkin (tall and cute) is an awesome salesperson and amazing to work with. I have had the pleasure of working with Casey 4 years ago and his excellent customer service has remained in the category of "beyond excellence". Personalizing every detail of my transaction was truly exceptional and quite commendable. I love his knowledge about cars and his determination to please his customers. More

A great car buying experience!!! We were looking for a rare car, a Porsche Cayenne with a manual transmission. We found it at Porsche Silver Spring. It was a fantastic experience. We were looking for a rare car, a Porsche Cayenne with a manual transmission. We found it at Porsche Silver Spring. It was a fantastic experience. Jay Cleiman was a true professional, and an expert on the Brand. We found a great car that was certified, and the dealereship did an amazing job. The car was in fantastic condition and we are very satisfied!! We traveled a fair distance to see the vehicle and we were not disappointed!! A great car at a fair price!! I give Jay and the dealership my highest recommendation More