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Porsche San Francisco - Service Center

San Francisco, CA

4.9
286 Reviews

286 Reviews of Porsche San Francisco - Service Center

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October 06, 2024

Michelle is a great communicator. The car was delivered on time. It was returned clean. I love it thank you so much for your help More

by yeungpusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijiah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Gandarela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your kind feedback! We’re delighted to hear that Michelle’s communication made a positive impact on your experience and that your car was delivered on time and returned spotless. We’re thrilled that you love it, and it was our pleasure to assist you. If there’s anything more we can do, please don’t hesitate to reach out.

October 05, 2024

The server was very kind . Be back to next service at San Francisco Porsche for sure. More

by WJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijiah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Gandarela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your feedback! We’re glad to hear that our team provided you with kind service during your visit. We look forward to welcoming you back for your next service at Porsche San Francisco!

October 01, 2024

Michelle and Porsche SF gave me great service when I brought my car to them. She kept me frequently up to date on my current status and also addressed all of my vehicle concerns. Happy I went to them fo More

by SOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you so much for sharing your positive experience! We’re delighted to hear that Michelle and the team at Porsche SF provided you with excellent service. Michelle’s commitment to keeping you updated and addressing all of your concerns is what we strive for, and we’re thrilled to know you felt well taken care of. We’re happy you chose us for your service needs and look forward to assisting you again!

September 30, 2024

Very nice of them to take my car in as I rolled up with out power, 5 mins before close and thus without an appointment as well. The works was done and it's running great again. More

by DEREKJAITKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijiah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for sharing your experience! We’re glad we could assist you in an unexpected situation and get your car back up and running smoothly. Taking care of our customers, even at the last minute, is something we strive for. We appreciate your trust and look forward to being here for you whenever you need us!

September 28, 2024

Great communication from Michelle. Fixed the issue with my control unit by replacing it. Great work. More

by ETHANHO.OFFICIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl
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Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your feedback! We’re pleased to hear that Michelle provided excellent communication and that our team successfully resolved the control unit issue by replacing it. It’s always our goal to ensure effective solutions and a seamless experience. We appreciate your trust and look forward to assisting you again in the future!

September 26, 2024

Michelle rendered excellent and professional service during my visit to Porsche San Francisco to carry out some emergency diagnosis for my 2023 Macan S. I highly recommend Porsche San Francisco. More

by Simon W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana, Barista.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for sharing your experience! We’re delighted to hear that Michelle provided excellent and professional service during your recent visit. Handling emergency diagnostics with care and expertise is our priority, and we’re thrilled that Michelle made a positive impact. Your recommendation means a lot to us, and we look forward to assisting you with all your Porsche needs in the future!

September 22, 2024

Michelle is a first-rate service representative—professional, provides pragmatic advice, and has outstanding communication skills. Her 8-years of experience with Porsche is obvious! More

by bayareagolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your kind words! We’re thrilled to hear that Michelle provided you with a top-notch experience. Her professionalism, practical advice, and excellent communication truly set her apart, and we’re glad her years of Porsche expertise were evident in her service. We appreciate your trust in us and look forward to assisting you again in the future!

September 18, 2024

Chris helped me out with My Porsche account GTS on multiple occasions. Unbelievable service and quality of craftsmanship and help. More

by Deniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your kind words! We're delighted to hear that Chris provided you with exceptional service and assistance with your Porsche GTS account. Delivering top-notch service and craftsmanship is what we strive for, and it’s wonderful to know Chris exceeded your expectations on multiple occasions. We look forward to continuing to support you and your Porsche!

September 17, 2024

Elijiah and Gunter in the service department did an excellent job of investigating and diagnosing all my performance queries for my Macan Turbo. Really appreciated the attention to detail in an effort More

by WBGZOZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijiah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your wonderful feedback! We’re thrilled to hear that Elijah and Gunter in our service department provided thorough and attentive care for your Macan Turbo. It’s fantastic to know their dedication to finding the right solutions built trust and confidence with you. Providing transparent and proactive service is our priority, and we’re glad we could meet your expectations. Thank you for choosing Porsche San Francisco!

September 14, 2024

Love the awesome team at Porsche San Francisco. They are very accommodating and they hold themselves to a high level or service and professionalism. More

by Phil Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijiah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for the fantastic feedback! We're thrilled to hear that our team at Porsche San Francisco has provided you with the high level of service and professionalism you expect. Being accommodating and dedicated to excellence is what we strive for, and it’s wonderful to know that it made a difference in your experience. We look forward to serving you again soon!

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