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Porsche San Francisco - Service Center

San Francisco, CA

4.9
286 Reviews

286 Reviews of Porsche San Francisco - Service Center

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October 18, 2024

Dionysios was an amazing salesperson. He helped me secure the exact car that I was looking for. He was immensely responsive to my every need. However, the dealership's handling of my regi More

by bkrizner
Recommend Dealer
No
Employees Worked With
Dionysios Tsirkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Great service and very attentive. I’ll keep buying Porsche products as long as they continue to deliver great services. Chris, Michelle and Gunter make the difference More

by bwplotner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your wonderful feedback! We’re delighted to hear that Chris, Michelle, and Gunter made such a positive impact on your experience with their attentive and dedicated service. Providing exceptional care is what we strive for, and it’s rewarding to know that our team’s efforts have earned your loyalty. We look forward to continuing to meet your expectations and supporting your journey with Porsche for years to come!

October 16, 2024

The service department never finishes services in the estimates given and once they gave me a loaner vehicle with a nail in the tire and then tried to charge me for a replacement tire. More

by cchambers30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Guggenheimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

PHENOMENAL service department. The best in the business. There's a reason why GT owners travel from as far as Sacramento to get their vehicles serviced at Porsche SF. Gunter, M More

by ckha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijiah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Gandarela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for such an incredible review! We’re honored to be considered the best in the business and thrilled to hear that GT owners even travel from Sacramento for our service. Gunter, Michelle, and the entire service team are dedicated to delivering a flawless experience from start to finish, and it’s wonderful to know that our world-class facilities and top-tier technicians have made such a positive impression. We’re proud to serve the Porsche community in NorCal and look forward to continuing to exceed your expectations.

October 15, 2024

Advisor greeted me with a big smile and the checkin process was easy. I booked a loaner so my attentive advisor Chris Lara even invited me to the lounge for a nice breakfast with croissant and latte. P More

by PEILIN.WU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for sharing your experience! We’re delighted to hear that Chris greeted you warmly and made the check-in process seamless. It’s great to know you enjoyed a comfortable start to your day with breakfast in our lounge. Creating an inviting and smooth experience is what we aim for, and we’re thrilled we could make your visit enjoyable. We look forward to welcoming you back soon!

October 12, 2024

Chris was exceptional. The overall experience was great - part of the reason I bought a Porsche. More

by scottmichaelmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche San Francisco responded

Hello Scott, Thank you for sharing your experience! We’re thrilled to hear that Chris made such a positive impact and contributed to your decision to buy a Porsche. Providing exceptional service is what we aim for, and we’re glad we could be part of this special moment. Welcome to the Porsche family, and we look forward to being here for all your future needs!

October 12, 2024

Great service, as usual. Elijah, Devin, and the whole team were above-and-beyond. So glad there's now a Porsche dealership in my hometown... More

by dahvinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Guggenheimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijiah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for the fantastic feedback! We're thrilled to hear that Elijah, Devin, and the entire team provided you with above-and-beyond service. It’s wonderful to know that having a Porsche dealership in your hometown has made such a positive impact. We're here to ensure every visit meets your expectations, and we look forward to seeing you again soon!

October 10, 2024

Elijah is amazing and the rest of the service team! I trust them with my car! More

by minna.millare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijiah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for your kind words! We're delighted to hear that Elijah and the service team have earned your trust and provided you with an outstanding experience. Knowing that you feel confident leaving your car in our hands means a lot to us. We look forward to continuing to take great care of your Porsche!

October 10, 2024

Oil change too expensive. Otherwise service was very good. But spent nearly $1000 for oil change, wipers and a fresh washer tube More

by JHOLTZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Porsche San Francisco responded

Thank you for sharing your feedback. We’re glad to hear that you found our service to be very good, but we understand your concerns about the cost of the oil change and related maintenance. At Porsche San Francisco, we strive to provide high-quality service using genuine parts, but we recognize the importance of offering value as well. Your feedback is invaluable, and we will review it as part of our ongoing efforts to improve. Please don’t hesitate to reach out if you’d like to discuss this further or if there’s anything else we can do to assist you. We appreciate your trust and hope to provide you with a more satisfying experience in the future.

October 06, 2024

Michelle was excellent - efficient, knowledgeable, & a good communicator. Service was well done - they handled "the regular service" - and a couple of other issues well. More

by LWRUFF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche San Francisco responded

Thank you for sharing your experience! We’re pleased to hear that Michelle provided excellent service with her efficiency, knowledge, and clear communication. It’s wonderful to know that our team handled your regular service and additional issues smoothly. We appreciate your trust in us and look forward to assisting you again in the future!

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