Porsche San Francisco - Service Center

5 Star quality will return if this is the device I will be getting in sf be getting in sf More

Michelle was very helpful and responsive. Paul, the valet pickup/dropoff driver was also very kind. This is my first time getting my car serviced at SF. I will definitely come here again! Paul, the valet pickup/dropoff driver was also very kind. This is my first time getting my car serviced at SF. I will definitely come here again! More

Great service with very knowledgeable and helpful team right from service advisor to the service department manager. My car was towed in due to coolant issues. I was contacted the moment my car reached th right from service advisor to the service department manager. My car was towed in due to coolant issues. I was contacted the moment my car reached the dealership. Within hours, Michell Gent, my service adviser called me and explained to me in detail the issues my car had, suggested repairs and cost of repairs and time frame to get it repaired. My car was also due for a major service so I thought since my car is already in the dealership, I might get that out of the way. Spoke with Gunter Feldmeier, service manager who explained in great length as to what major service involves and the cost to get it done. Gunter scheduled the service for the next day and all was done by end of the day. My car was hand washed and meticulously cleaned both inside and out and ready by the time I came in to pick it up. This is an amazing new dealership for Porsche with highly talented, helpful and experienced service staff and team members. Both Gunter and Michelle went out of their way in their busy schedule to accommodate my car as it needed immediate attention. I couldn’t be more pleased, happy and satisfied with my experience at this dealership. I full heartedly recommend this dealership’s service department to all. On side note, unlike other dealerships where there are coffee machines in client waiting room, Porsche of San Francisco has a coffee shop with a talented barista to cater to your favorite hot beverages with pastries from a famous local French bakery … all complimentary More

The service center at Porsche San Francisco is top notch. The clearly explained what was going on and answered all my questions like it mattered. Well done! The clearly explained what was going on and answered all my questions like it mattered. Well done! More

The service was very good like that the loaner car was ready for me and picking up my car was very fast and easy transactions ready for me and picking up my car was very fast and easy transactions More

Outstanding service, explained the work I needed and the pricing up front. Gunter (the head of the service department) is the epitome of professionalism and made sure my needs were met. He gave me a tour pricing up front. Gunter (the head of the service department) is the epitome of professionalism and made sure my needs were met. He gave me a tour of the facility as it was my first time there. On a second visit to take care of other needed maintenance, Michelle was very helpful and made sure I had a complementary Lyft ride to and from the Porsche Service Center. I live in SF so don't know whether there is a distance limit to the complimentary Lyft rides. All in all an outstanding experience and I'll be bringing my care there in the future for servicing. More

Super excellent service and very attentive team I recommend them Best service provider ever Chers recommend them Best service provider ever Chers More

Michelle was very helpful. However, I do find Porsche's inspection service policy unreasonable. It only accepts Porsche's own service center to practice a routine inspection an However, I do find Porsche's inspection service policy unreasonable. It only accepts Porsche's own service center to practice a routine inspection and hence cancel the dashboard alarm. It is not ethical for Porsche to do so because it restrains consumers' choice and forces consumers to choose Porsche's exceptionally high rate of doing such a routine basic inspection. More

Professionally serviced by really nice people. So much like the old days at Sonnen Porsche… So much like the old days at Sonnen Porsche… More

the valet to pick up and drop off my vehicle is incredibly handy and saves me time both ways. i worked with michelle and she was very transparent and up-to-date with communication which is very muc incredibly handy and saves me time both ways. i worked with michelle and she was very transparent and up-to-date with communication which is very much appreciated. upon inspection, i not only received a detailed report, but also a video to show exactly what the mechanics were talking about. the only negative was that my vehicle was in the shop for what seemed like a one day job, but took almost a week to get it done. chalk it up to being understaffed or some other reason, but at least i was kept aware of the situation. More