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Porsche Sacramento - Service Center

Sacramento, CA

5.0
88 Reviews

88 Reviews of Porsche Sacramento - Service Center

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June 20, 2024

Jose notified me when parts came in for my Panamera. Appointment set, smooth check-in, very clean loaner for the morning. Pick up was equally as convenient. More

by cyril.shah
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Porsche Sacramento responded

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Larry Reuter Service Manager lreuter@niello.com

June 18, 2024

I love the new location! Aesthetically pleasing, with all the great perks. From the moment I arrive to the moment to the time I left, the service was amazing! It felt like so More

by L.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Larry Reuter Service Manager lreuter@niello.com

June 15, 2024

I was super pleased with the service at the new Sacramento location. Louis was very attentive. Also my car was cleaned and detailed which was a bonus! More

by Darlene D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Porsche Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Larry Reuter Service Manager lreuter@niello.com

June 13, 2024

Hands-down some of the most thorough attention and service I've received in some time. Would highly recommend Louie and his attention to detail. This service department found things that others missed More

by MLYSAGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Porsche Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Larry Reuter Service Manager lreuter@niello.com

June 13, 2024

Louie in service went over and above. Excellent service. Car has been plagued with expensive repairs, but service department gets it done. More

by eric.mettler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Porsche Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that Louie met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

June 13, 2024

They were patient and flexible with me. My car arrived perfect and I’m looking forward to developing more of a relationship with them as I grow into my car. I’m grateful. Disclaimer: More

by A very grateful car guy!
Recommend Dealer
Yes
Employees Worked With
David Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Porsche Sacramento responded

Thanks for sharing about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

June 12, 2024

Jose was prompt, courteous and professional. He got me in and out in a timely manner. Jose also kept me posted on how the service was going. More

by FULFORDORTHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Porsche Sacramento responded

Thanks for sharing about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

June 09, 2024

Great help good service, on time, friendly No complaints I love Niello Porsche! Thank you! More

by carmine.maraglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Porsche Sacramento responded

Thanks for sharing about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

June 08, 2024

Perfect customer experience! Thank you to Jose and the staff for making my service call great. More

by sma0656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Porsche Sacramento responded

We are very happy Jose and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Reuter Service Manager lreuter@niello.com

June 08, 2024

Friendly and efficient. First time with Porsche Sacramento. Louie was recommended to me by a friend, and while I am sure that his colleagues are as friendly and efficient, I More

by NIELSGJ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Porsche Sacramento responded

We are very happy Louie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Reuter Service Manager lreuter@niello.com

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