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Porsche Sacramento - Service Center

Sacramento, CA

5.0
88 Reviews

88 Reviews of Porsche Sacramento - Service Center

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August 26, 2024

Jose gave me detailed info about my car & anticipated my questions. Brittney seamlessly arranged for a loaner, and Jose offered to drive my car to me when the work was completed. The people at Porsche Sacr More

by b.kilday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Porsche Sacramento responded

Thank you so much for your review! We are so glad that Jose and Brittney had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else! Larry Reuter Service Manager lreuter@niello.com

August 24, 2024

Very welcoming service department, parts department efficient and knowledgeable. This Porsche dealership definitely lives up to the Porsche standards that I have experienced at other Porsche dealership More

by paulcancholaglazing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Porsche Sacramento responded

Thanks for sharing about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

August 23, 2024

Your new location is great and as normal the service personal is well organized with the customers upon arrival and also with our stay as the car is worked on. More

by f1bwalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Porsche Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Larry Reuter Service Manager lreuter@niello.com

August 22, 2024

Luis is great helpful person and serving me since long time . He is assets to company More

by malik103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Porsche Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come! Larry Reuter Service Manager lreuter@niello.com

August 21, 2024

Louie was terrific. I had to wait in the lounge area but nobody approached to ask if I needed anything, offer me water or coffee even though there is a really nice look More

by LDMILLER0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Porsche Sacramento responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Larry Reuter Service Manager lreuter@niello.com

August 18, 2024

My experience was unmatched to any other service I've ever received! I was greeted as soon as I pulled into the service driveway. I was kept updated on the progress of my vehicle. The waiting room was More

by KATHYBROUSSARD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Porsche Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, Kathy, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

August 16, 2024

Very positive customer experience. Really best Porsche dealership I have been to. Great service department More

by PJDIROMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Porsche Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Sacramento. Larry Reuter Service Manager lreuter@niello.com

August 15, 2024

Great service, Louie DeBelle did a perfect job. I really like the convivence of the new location.. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your receptionist is friendly and professional.
Aug 16, 2024 -

Porsche Sacramento responded

Thank you, John, for sharing about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

August 13, 2024

Excellent service. We are very happy about this new Porsche facility closer to our home. More

by smdyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Porsche Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Reuter Service Manager lreuter@niello.com

August 11, 2024

Louie was great in the communicating the service and what was performed on my Porsche and what was not possible. More

by WPREISS5267
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerode Gorostiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Porsche Sacramento responded

Thank you so much for your excellent review! We are so glad that Louie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Larry Reuter Service Manager lreuter@niello.com

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