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Porsche Sacramento - Service Center

Sacramento, CA

5.0
88 Reviews

88 Reviews of Porsche Sacramento - Service Center

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September 07, 2024

Love the text updates. Never fun to sit on hold waiting for information on your car! More

by diana10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek and Zack
Sep 09, 2024 -

Porsche Sacramento responded

Diana, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Derek, Zack, and our team met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come! Larry Reuter Service Manager lreuter@niello.com

September 06, 2024

Beautiful Good lolcation Very clean On time Easy to make an appointment Nice to get Lift home More

by JNJKIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Porsche Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Sacramento. Larry Reuter Service Manager lreuter@niello.com

September 06, 2024

I Love that the new dealership is so much closer to my hone in Davis. More

by RHENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Porsche Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Larry Reuter Service Manager lreuter@niello.com

September 05, 2024

everything was great! came for annual service. Louie was my advisor. He was very friendly and service was fast from check in to getting my car back. waited at the dealersh More

by SISILIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Porsche Sacramento responded

Thank you so much for your kind words for Louie, and for taking the time to leave us this wonderful feedback! Larry Reuter Service Manager lreuter@niello.com

September 05, 2024

This was our first service visit to this dealership. Louis is very professional and explained what was done to our vehicle. This gives me great confidence in the service department. I feel we were value More

by billhambrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Porsche Sacramento responded

Bill, Thank you for your business and this review. We're happy to hear Louie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Larry Reuter Service Manager lreuter@niello.com

September 03, 2024

It is a brand new dealership but I wanted to keep my excellent Service Representative Jose Dominguez so I switched to Sacramento from Rocklin. It was also much closer to my home. Everything worked out More

by uyekawae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

August 31, 2024

I was traveling. A warning light came on. Porsche Sacramento got me in, took care of the issue and I was on my way. More

by SD Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help and get you back on the road! Larry Reuter Service Manager lreuter@niello.com

August 29, 2024

New place is small, but Louie is one of the best in business. Will come back again if need. More

by STEPHENTAM2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Porsche Sacramento responded

Stephen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Louie and our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

August 29, 2024

Very warm and professional service all around. Communication was clear, work was performed as described and car was ready at the projected time (actually a little before). Smooth experience with More

by DKGILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think it was "Cassandra" who handled the loaner and my pick up - excellent work.
Aug 29, 2024 -

Porsche Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Reuter Service Manager lreuter@niello.com

August 28, 2024

We had an excellent experience at the dealership and will gladly recommend it to our friends and family. The team was incredibly nice, friendly, and we were very happy to work with them. More

by KELVINTU
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Will
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche Sacramento responded

Thanks for sharing about your experience with Porsche Sacramento, Kelvin! We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

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