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Porsche Sacramento - Service Center

Sacramento, CA

5.0
88 Reviews

88 Reviews of Porsche Sacramento - Service Center

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October 04, 2024

Jose and rest of staffs had been very pleasant and diffinitely will recommend, great team 👌👌👌 More

by MARCLAZIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. Your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we hope to see you again! Larry Reuter Service Manager lreuter@niello.com

October 04, 2024

Great service, great management, nice brand new location, beautiful planer cars, always informative and communicative. More

by Ed Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Reuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman in car loaner department
Oct 05, 2024 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us, Ed. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

October 01, 2024

JoseDominguez is a great person to deal with on the service in my car. He explained in detail the services needed and he was very professional. He provided me a loaner which was a bonus. Great servi More

by kidd.letty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Porsche Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

September 28, 2024

Very clean facility, excellent customer service, will recommend to friends and family. Keep up the good work More

by DVMKB1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Sep 30, 2024 -

Porsche Sacramento responded

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Larry Reuter Service Manager lreuter@niello.com

September 26, 2024

Did read that there was an issue with the fuel pumps. Surprised by the cost (expensive), but satisfied with performance. More

by CARON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Porsche Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Sacramento. Larry Reuter Service Manager lreuter@niello.com

September 26, 2024

I am glad I don’t have to drive to Rocklin. :) I didn’t request a loaner car but thankfully one was available for me to use. More

by ginsuzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Porsche Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come! Larry Reuter Service Manager lreuter@niello.com

September 23, 2024

Louie makes his job seem effortless and he is always helpful and professional. We would have stayed at Rocklin if he had not moved to the new Sacramento location. More

by NJAEGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Porsche Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Louie met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come! Larry Reuter Service Manager lreuter@niello.com

September 18, 2024

The dealership was awesome, the experience was just about perfect! Louie was such a gentleman, when I got ready to pay for my service I realized that my wallet wasn’t in my purse, Louie said “ no worries, I’ More

by exhaling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Porsche Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Louie and our team and don't hesitate to let us know if we can be of further assistance. Larry Reuter Service Manager lreuter@niello.com

September 14, 2024

Jose and all the team were super helpful. They communicated with me every step of the way. I appreciate the help! Thank you More

by SAILORKARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

September 11, 2024

Louie was Awesome. .. I really appreciated his sincere help and support fixing my car.. Thanks again More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Porsche Sacramento responded

Thank you, John, for sharing your thoughts about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

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