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Porsche Sacramento - Service Center

Sacramento, CA

4.9
174 Reviews

174 Reviews of Porsche Sacramento - Service Center

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September 26, 2024

Did read that there was an issue with the fuel pumps. Surprised by the cost (expensive), but satisfied with performance. More

by CARON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Porsche Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Sacramento. Larry Reuter Service Manager lreuter@niello.com

September 26, 2024

I am glad I don’t have to drive to Rocklin. :) I didn’t request a loaner car but thankfully one was available for me to use. More

by ginsuzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Porsche Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come! Larry Reuter Service Manager lreuter@niello.com

September 23, 2024

Louie makes his job seem effortless and he is always helpful and professional. We would have stayed at Rocklin if he had not moved to the new Sacramento location. More

by NJAEGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Porsche Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Louie met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come! Larry Reuter Service Manager lreuter@niello.com

September 18, 2024

The dealership was awesome, the experience was just about perfect! Louie was such a gentleman, when I got ready to pay for my service I realized that my wallet wasn’t in my purse, Louie said “ no worries, I’ More

by exhaling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Porsche Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Louie and our team and don't hesitate to let us know if we can be of further assistance. Larry Reuter Service Manager lreuter@niello.com

September 14, 2024

Jose and all the team were super helpful. They communicated with me every step of the way. I appreciate the help! Thank you More

by SAILORKARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

September 11, 2024

Louie was Awesome. .. I really appreciated his sincere help and support fixing my car.. Thanks again More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Porsche Sacramento responded

Thank you, John, for sharing your thoughts about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

September 07, 2024

Love the text updates. Never fun to sit on hold waiting for information on your car! More

by diana10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek and Zack
Sep 09, 2024 -

Porsche Sacramento responded

Diana, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Derek, Zack, and our team met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come! Larry Reuter Service Manager lreuter@niello.com

September 06, 2024

Beautiful Good lolcation Very clean On time Easy to make an appointment Nice to get Lift home More

by JNJKIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Porsche Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Sacramento. Larry Reuter Service Manager lreuter@niello.com

September 06, 2024

I Love that the new dealership is so much closer to my hone in Davis. More

by RHENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Porsche Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Larry Reuter Service Manager lreuter@niello.com

September 05, 2024

everything was great! came for annual service. Louie was my advisor. He was very friendly and service was fast from check in to getting my car back. waited at the dealersh More

by SISILIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Porsche Sacramento responded

Thank you so much for your kind words for Louie, and for taking the time to leave us this wonderful feedback! Larry Reuter Service Manager lreuter@niello.com

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