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Porsche Sacramento - Service Center

Sacramento, CA

4.9
151 Reviews

151 Reviews of Porsche Sacramento - Service Center

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April 25, 2025

Clean, Professional Service, Excellent Communication. Very Knowledgeable. Made some recommendations. Returned the car washed and cleaned. More

by nassrjrma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Porsche Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Larry Reuter Service Manager lreuter@niello.com

April 25, 2025

My first visit to the new Sacramento Porsche Dealership. It’s a beautiful venue and great customer service. More

by KELLYPHAGURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Attentive and professional staff. Excellent communication and customer service was above and beyond. Would highly recommend Porsche of Sacramento for all Porsche related needs and ser More

by ERYCMRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Porsche Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

April 24, 2025

Jose was extremely professional yet sincere and kept me informed of any findings as my car was serviced. The car was finished promptly and the wash was excellent! The lobby is very comfortable. More

by kristywilce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

April 19, 2025

My car broke down and had to tow it to this location without any appointments. Very friendly staff. Made me feel great about bringing my car to them and they took care of everything well. Very happy to More

by edkarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Porsche Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Larry Reuter Service Manager lreuter@niello.com

April 15, 2025

They accommodated my time limitations, reminded me of expiring service warranty so not to be charged if I returned the car on a further day. Moreover, Jose was very friendly, professional and knowledgeab More

by KAUROONMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Porsche Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

April 13, 2025

Jose was attentive and very professional. He made my visit a quick and smooth visit. More

by JMRIVERS456
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Porsche Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come! Larry Reuter Service Manager lreuter@niello.com

April 11, 2025

The dealership is very responsive to their customers. Vadim, our sales person was great. Jose and his team are efficient, friendly and communicate appropriately. More

by MEGB18206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Gol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Porsche Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Larry Reuter Service Manager lreuter@niello.com

April 06, 2025

Immediately defensive, lack of understanding customers concern, lacked ownership, failed to support a final resolution More

by MOORE_111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Porsche Sacramento responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Larry Reuter Service Manager lreuter@niello.com

April 05, 2025

Jose Dominguez and his team are great to work with. From setting up an appointment for service, checking in, having a loaner car ready for me, to giving me an update on status of repairs and costs. Al More

by LRUBIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Porsche Sacramento responded

Thanks for sharing your thoughts about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon! Larry Reuter Service Manager lreuter@niello.com

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