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Porsche Sacramento - Service Center

Sacramento, CA

5.0
88 Reviews

88 Reviews of Porsche Sacramento - Service Center

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November 20, 2024

Excellent service with the team. Louie is my trusted service advisor and he and the team do an excellent job to ensure that my Taycan and all my concerns are taken care of. More

by SAMI.ZANTOUT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Porsche Sacramento responded

Thank you so much for your excellent review! We are so glad that Louie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Larry Reuter Service Manager lreuter@niello.com

November 20, 2024

Very good service experience, very professional, warm welcomes, fast response, only did the service that my car needs, didn’t sell me the stuff that I don’t need immediately but at the same time informed More

by LIANG.YUXIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Larry Reuter Service Manager lreuter@niello.com

November 20, 2024

Great service at Porsche Sacramento. Due diligence to find the root cause of the electrical problems and fixing them. Kept me abreast of status consistently. Highly recommend!! More

by MIBO888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Porsche Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

November 16, 2024

Wonderful service, kept up to date and everything performed perfectly. I would definitely recommend Porsche Sacramento. Also a beautiful faculty very modern ,clean and great client amenities. More

by Gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Protsyuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Le Marquand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Reuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McManus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Porsche Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

November 14, 2024

Another great visit to Porsche Sacramento. Appreciate all they do and the quality service they give. More

by Renee Baur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Reuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Porsche Sacramento responded

Renee, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Reuter Service Manager lreuter@niello.com

November 14, 2024

Great experience from Beginning to the end. Beautiful lounge and professional staff. I would go back for sure. Success. More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Larry Reuter Service Manager lreuter@niello.com

November 11, 2024

Jose Dominguez has been my trusted service advisor for several years now and I therefore followed him from the Niello Porsche Rocklin to the new Sacramento location. While he was out, his colleague Louie More

by axel.husen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Porsche Sacramento responded

It has been a pleasure serving you, Axel. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

November 10, 2024

Was greeted by name ! Louie, I called him John , corrected me and said I am Louie I did not had an appointment for software on EV station . He got me on the list and two More

by ruediegger49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. We appreciate you taking the time to leave us a five-star rating. Larry Reuter Service Manager lreuter@niello.com

November 09, 2024

I worked with Louie and Jose when they were at the Rocklin location. I valued their honesty and integrity when working with them in Rocklin. So when they transferred to the Sacramento location I mad More

by ward.smallmtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

November 08, 2024

Louie, the loaner car team, and the service were all great. Very comfortable experience. Everyone was great. More

by james@holifield.me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Porsche Sacramento responded

Thank you for the five-star review. We truly appreciate you choosing Porsche Sacramento, James. We look forward to continuing to serve you. Larry Reuter Service Manager lreuter@niello.com

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