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Porsche Sacramento - Service Center

Sacramento, CA

4.9
163 Reviews

163 Reviews of Porsche Sacramento - Service Center

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May 12, 2025

Louie was welcoming and professional! The shop was spotless and customer service was top notch! More

by GTULLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Porsche Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Larry Reuter Service Manager lreuter@niello.com

May 10, 2025

I’m a regular customer there and I always appreciate the great work done by the staff and service technicians. Jose is the best! More

by BLUHUMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

May 10, 2025

Great fast service. Responsive and communicative, car was done faster than expected and got an ev loaner to try a different car. More

by jakub.cech
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Larry Reuter Service Manager lreuter@niello.com

May 10, 2025

Louie is always so helpful & makes you feel Important! We appreciate how hard he works and love working with him. Great job! More

by kelliejdemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Porsche Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Larry Reuter Service Manager lreuter@niello.com

May 07, 2025

Fast, professional service and the team was extremely pleasant to work with. Thank you, A More

by AStone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Porsche Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Reuter Service Manager lreuter@niello.com

May 05, 2025

Louie was very helpful and performing the repair. Everything turned out perfectly as promised. They were very helpful with the loaner car. More

by yaleortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Porsche Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Larry Reuter Service Manager lreuter@niello.com

May 02, 2025

Great customer service and speedy repair time. Louie provided clear and concise communication. All employees were friendly. The customer waiting area was comfortable. Thank you. More

by Dave Preciado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Larry Reuter Service Manager lreuter@niello.com

April 30, 2025

Poor communication made the experience difficult. Before I sent money, response was good. After that, very poor. More

by TERRENCESVG
Recommend Dealer
No
Employees Worked With
Vadim Gol
2.0
This rating includes all reviews, with more weight given to recent reviews.
John McManus
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Porsche Sacramento responded

We're sorry to hear about your experience, Terrence, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Larry Reuter Service Manager lreuter@niello.com

April 28, 2025

Jose is a great representative for your company! Everything went very smoothly from start to finish. More

by BILLCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Porsche Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Sacramento! Larry Reuter Service Manager lreuter@niello.com

April 26, 2025

Porsche Sacramento has the best service department! I've owned 7 Porsche! 3 911,Boxster,914,Taycan and the last car Panamera hybrid Louie at Porsche Sacramento just worked on. THE BEST ! More

by DAVID@ROCKYMOUNTAINAUTOWORKS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephane Doize
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Porsche Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Larry Reuter Service Manager lreuter@niello.com

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