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Porsche Rocklin - Service Center

Rocklin, CA

4.8
119 Reviews

119 Reviews of Porsche Rocklin - Service Center

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June 15, 2023

As always Melissa was very attentive and concerned about my experience. She even made sure my car was stored indoors. More

by IRIEGLFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
melissa
Jun 21, 2023 -

Porsche Rocklin responded

Isn't Melissa amazing? We are truly lucky to have her on our team here in Rocklin and are glad to hear that she's always so attentive during your service visits. We will make sure to pass along your kind words.

June 15, 2023

The most welcoming, knowledgeable, and helpful dealership experiences I’ve received. They made it easy for me to purchase my first Porsche. One the best decisions I’ve had. More

by ABMANIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vidlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reemts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Huth, Dylan Bell
Jun 15, 2023 -

ABMANIEGO responded

Thank you for all the guidance and support. I would definitely recommend Rocklin Porsche to all my friends.

Jun 21, 2023 -

Porsche Rocklin responded

Congratulations on your first Porsche vehicle. We hope you are absolutely loving it so far. We thank you for your kind words and recommendation and look forward to serving you again in the future.

June 14, 2023

Excellent service team and technicians, team always provides the best solution and communication- I use Niello Porsche for my service requirements More

by LEECW.2309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellisa
Jun 21, 2023 -

Porsche Rocklin responded

Thank you for your continued trust and support, Lee. It's great to hear that our service team always provides you with the best solution and communication. See you next time.

June 14, 2023

Porsche Rocklin was efficient and friendly, and I had a good experience and would use them again. More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Jun 21, 2023 -

Porsche Rocklin responded

We're happy to hear that your recent service visit with us was such a positive one. Please let us know if there are any Porsche sales, service, or parts needs that we can lend a hand with in the future.

June 14, 2023

Melissa V. was very friendly and fast. I loved tracking the status of the service being performed. More

by jj_payne2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 21, 2023 -

Porsche Rocklin responded

We appreciate you taking the time to leave us a review, JJ. We will make sure Melissa sees your review and are glad to hear that you liked tracking your service status. We look forward to your next visit.

June 13, 2023

A very pleasurable experience. My concerns were noted and dealt with efficiently. I also appreciated the courtesy car wash . My sincere Thanks. More

by lbwtorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
Jun 21, 2023 -

Porsche Rocklin responded

Thank you for taking the time to leave us a review. We're glad to know that your recent service visit was a pleasurable experience from start to finish. See you next time.

June 12, 2023

Always professional and prompt; I have several Porsches and I trust the service department at Rocklin Porsche to get it done right. More

by tomperrysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa, Louis and Larry in Service
Jun 14, 2023 -

Porsche Rocklin responded

Thank you for your continued trust and support, Tom. It is such a pleasure having you as a customer.

June 11, 2023

We have 2 911's and they have always been Serviced by Dustin Aydt. He has always been beyond excellent, as has been the rest of the staff. More

by jaalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa and April
Jun 14, 2023 -

Porsche Rocklin responded

Thank you for trusting Dustin and the rest of our team here in Rocklin with your two 911s. We will make sure to let Dustin know that you mentioned him and look forward to working with you again in the future.

June 10, 2023

EXTREMELY GOOD SERVICE DEPARTMENT ,ON TIME RECALL SERVICE WITH FREE RENTAL.KEEP ME WELL INFORMED. More

by dorado415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LOUIE DEBELLE,SERVICE CONSULTANT
Jun 14, 2023 -

Porsche Rocklin responded

We're glad our service team was able to keep you informed during your recent recall service visit. We will make sure to pass your kind words along to Louie and look forward to working with you again in the future.

June 10, 2023

Good service and friendly staff. However, communication during the two week service was not good. We had no idea long it would take and progress was not communicated. We very much ap More

by KWFOLSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie was terrific
Jun 16, 2023 -

Porsche Rocklin responded

Thank you for taking the time to walk me through your recent service visit. I'm glad to know that you appreciated the overall service, loaner vehicle, and that your Macan is running wonderfully. I will make sure to pass your special thanks along to Louie. But I am sorry to hear that the communication during the two week service left something to be desired. If you have any questions or would like to discuss further, please reach out to me at your convenience at 916-625-8300 or mjmeyer@niello.com. Thank you for your time, Mark Meyer, General Manager

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