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Porsche Rocklin - Service Center

Rocklin, CA

4.8
119 Reviews

119 Reviews of Porsche Rocklin - Service Center

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June 25, 2023

Excellent Service in all areas, One area you can improve on is the cleaning of the car after service. The outside was not washed well and the inside was not vacuumed or cleaned at all, I think this shoul More

by colleenlamon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose in Service 5 stars
Jun 28, 2023 -

Porsche Rocklin responded

Thank you for your review and honest feedback, Colleen. We hope to better impress you next time.

June 24, 2023

Very clean and modern. Service rep, Jose was helpful, conscientious and knowledgeable. The service Dept was also on time. More

by CELESTE113
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose at the service department
June 24, 2023

The experience has left me distrusting the service department at this dealership. The service advisors did not adequately explain why an unrequested service was performed. More

by 2017KN
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service department
June 24, 2023

Great dealership, and Louie especially is awesome. Everyone in the service department is friendly and helpful. More

by MUFFLERTECH01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gui Sabate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Coburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Meyer, Kyle Cristian, Jerry Barsotti, Larry Reuter
Jun 28, 2023 -

Porsche Rocklin responded

We will make sure to share your kind words with Louie and the rest of our service team. Thank you for your support.

June 23, 2023

Prompt and detailed service experience. Only suggestion would be to see about getting a loaner car next time. More

by jasgonzalezzz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa
June 23, 2023

I had emergent need for service Alex the service agent was great with updates feedbacks Unfortunately some issues beyond control led to long delay for service due to impacted backlogs After two weeks pl More

by chezm2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex in service
June 23, 2023

I had a wonderful experience, everyone was very nice and welcoming . They were also knowledgeable More

by LINDA2967
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Bell
Jun 28, 2023 -

Porsche Rocklin responded

Thank you for choosing Porsche Rocklin, Linda. We're glad to know that Dylan and the rest of our team made it a wonderful experience for you. See you for your next service.

June 22, 2023

The service was great and my service consultant Alex Paniotov was Awesome!! I very much appreciated his help. More

by JOHN@CPAJB.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Paniotov
June 22, 2023

unfortunately couldnt find the problem that I know exists. i will likely be back again to try to find it More

by HDLAIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Jun 30, 2023 -

Porsche Rocklin responded

We appreciate you taking the time to let us know. I apologize that our team was not able to locate the issue you are experiencing during your recent service visit. If you have any questions or concerns in the meantime, please do not hesitate to contact me at 916-625-8300 or mjmeyer@niello.com at your convenience. Thank you, Mark Meyer, General Manager

Jun 30, 2023 -

HDLAIA responded

I sold the car....end of my issue

June 21, 2023

Excellent service! Thanks Melissa for your help! Will come back for routine service! I am very happy with Melissa service! More

by ALANTHACH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Vanzandt
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