675 Reviews of Porsche Riverside - Service Center
I'm on my 5th Porsche, all bought (or leased) at Walter's. Justin has been my service advisor for several years now. He is unfailingly friendly, courteous, informative, and helpful. He always has Walter's. Justin has been my service advisor for several years now. He is unfailingly friendly, courteous, informative, and helpful. He always has a thorough explanation of what needs to be, or has been done. I've even had him offer to have my car washed for me, even though I'd only stopped by to ask a question or visit the sales department. He always has a Porsche loaner ready for me when I schedule a service. I've driven Cayennes, Boxsters, Panameras and a 991S as loaners. (I'm waiting for a drive in a new Cayman.) I would recommend Justin and Walter's service department to any Porsche owner, without hesitation. More
As the current region President of one of the largest Porsche Club regions in the country, I've worked with Walter's, and in particular Ed, on many occasions over the last few years. Since I wasn't fami Porsche Club regions in the country, I've worked with Walter's, and in particular Ed, on many occasions over the last few years. Since I wasn't familiar with Walter's at the time, it is not the dealership where I purchased my vehicle. However, having experienced their customer service, new and used vehicle pricing, and commitment to the brand, not only personally but through a great number of our club members, it IS the only Porsche dealership I now consider for any of my vehicle needs. I commute to them from OC, and the short 30 minute drive is well worth the effort. Thanks Ed for all your help! More
I have purchased two Porsches from this dealership in the last few years and will say that it has been the best overall experience I have had with any dealership over the past 40 years. From the "non pressur last few years and will say that it has been the best overall experience I have had with any dealership over the past 40 years. From the "non pressure" sales rep to the service department, I have had exceptional experience. There is no "BS" from the sale rep and you get what youpay for. Justin Usary from the Service Department is a master at customer service. He is always friendly, helpful, resourceful and will bend over backwards to ensure you have a positive experience. I never thought I would have such words to say about a dealership but the staff has earned my respect and business. I dealt with Walter's Audi in the past and have to admit, the overall customer service was exceptional. There is no doubt that the Walter's family cares about their customers, regardless if you deal with Mercedes, Audi or Porsche. Nonetheless, Justin Usary is by far the leader in customer service. Thank You, Frank Hauptmann More
I'd been looking for an Agate Gray 991 for over two months and couldn't anything in the area. I contacted John Beech and he was able to work out a fantastic deal for me on a car they had on the lot. months and couldn't anything in the area. I contacted John Beech and he was able to work out a fantastic deal for me on a car they had on the lot. I can't say enough about how professional and helpful the staff at Walter's Porsche was throughout the entire sales process. Porsche makes a wonderful vehicle I'll continue to return to Walter's for all my future purchases. Thank you again! More
I drive nearly double the distance of my nearest Porsche dealer to service my Porsche Cayenne S at Walter's because of Justin Usary. I have had many service advisors between my multiple Mercedes Benz and Le dealer to service my Porsche Cayenne S at Walter's because of Justin Usary. I have had many service advisors between my multiple Mercedes Benz and Lexus Vehicles and Justin exceeds all expecations and is hands down the best in the service industry! More