Porsche River Oaks - Service Center

I had a problem that I was sure would require a significant, multi-day service visit. I showed up unannounced, planning to drop off my car. My service manager immediately took the car back and ha significant, multi-day service visit. I showed up unannounced, planning to drop off my car. My service manager immediately took the car back and had it fixed in 30 minutes. I couldn't imagine a better outcome (or service). More

I always have good service and they do a very good job in accomondating my schedule. They also recommended some pro-active battery tendering that will help keep my battery strong when I go long periods witho accomondating my schedule. They also recommended some pro-active battery tendering that will help keep my battery strong when I go long periods without driving. Even though I now spend most of my time living in Central Texas, I still come to Sugar Land for service. More

Brought my 911S in for a 20,000 mile service. Had a loaner car waiting for me. Did not have to wait at all. Fixed and addressed all repairs needed for the car under warranty. Car was washed inside and loaner car waiting for me. Did not have to wait at all. Fixed and addressed all repairs needed for the car under warranty. Car was washed inside and out. Very happy with the service team. More

Excellent overall experience! Richard and Jeff were very helpful and a pleasure to work with. I was on a tight schedule and they were very responsive to my needs. helpful and a pleasure to work with. I was on a tight schedule and they were very responsive to my needs. More

the work was completed properly, car returned clean, billing explained, very short and efficient time spent in dealership, excellent guys to deal with, delivered the service that Porsche aspire to. billing explained, very short and efficient time spent in dealership, excellent guys to deal with, delivered the service that Porsche aspire to. More

best customer service department I have ever dealt with. Customer is always the priority. They know their vehicles and are always happy to do whatever you need. Customer is always the priority. They know their vehicles and are always happy to do whatever you need. More

Chase is always on top of things and gets me in and out very quickly. I had a variety of little issues this visit and they hit everyone of them to resolution. very quickly. I had a variety of little issues this visit and they hit everyone of them to resolution. More

I bought the car in to have the starter motor cable replaced. The car was slow to start when engine was warm. This is a known problem. This was fixed perfectly and now the car starts very easily when h replaced. The car was slow to start when engine was warm. This is a known problem. This was fixed perfectly and now the car starts very easily when hot which is great. While the car was having the above work done I also needed an oil change. However when I came to pick up the car I checked the oil level before driving away and the oil sensor reported a minimal amount of oil (only showing the first small mark on the gauge). I was expecting it to be at the maximum mark so that I don't immediately have to top it up myself. This was especially annoying as the bill had charged me for 10 quarts which is more than enough to fill the car. I also feared that the mechanic had forgotten to fill the car up after the old oil had been drained out and worried as to what damage may have occured to the car as a result of that. I later read that there is a separate low oil level warning and that my car was only low on oil not out of oil. To top the oil up the mechanic drove my car back to the service area. This meant that they (and I) had to wait over 25 minutes while the car's computer allowed another reading to be taken of the oil level. This was annoying but in no way Richard's fault. Richard was as pleasant and professional as usual to deal with. The oil was topped up to the max. I've heard stories about dealerships overfilling with oil which causes more problems than underfilling so in that respect I'm happy that the service guys didn't overfill the car. It was just frustrating having to wait around when I thought my visit would be quick. More

my salesman gave me a choice of two cars , he let me chose which one . he worked with me on pricing and gave a good figure on my trade in. i felt he didn,t force the deal on me. chose which one . he worked with me on pricing and gave a good figure on my trade in. i felt he didn,t force the deal on me. More

As always, they were great. They were friendly, attentive, and made sure I was kept informed of what needed to be done, and made sure it was taken care of completely. attentive, and made sure I was kept informed of what needed to be done, and made sure it was taken care of completely. More