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Porsche Redwood City
Redwood City, CA
254 Reviews
Welcome to Porsche Redwood City, formerly Carlsen Porsche. We have been the Bay Area volume leader for over 20 years. Please visit our beautiful new 18 car showroom and expanded service facility for all your sales and service needs. Thank you for 50+ years of patronage. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 254 reviews
September 13, 2016
Read their many negative Yelp reviews I bought a car there that needed to have some paintwork before having paint protection film installed. The paintwork was poorly done and had noticeabl I bought a car there that needed to have some paintwork before having paint protection film installed. The paintwork was poorly done and had noticeable flaws that they decided not to fix and had the paint protection film installed over it anyway. The paint film was supposed to cure in the shade for at least 12 hours before being exposed to sunlight. It has to do with the chemical makeup of the film. So they ignored the manufacturers curing instructions and cured my black car in the sun which damages the film and reduces its appearance. When I insisted they redo the paint and film they blamed me for creating drama by complaining about their shoddy practices. One expects a certain level of quality when purchasing a car over 70 grand from a so called Premier Porsche Dealership. If you want to get a good idea of what to expect from this dealership then I recommend you count the many negative reviews they've earned from their customers on Yelp. More
by Just a car guy
Employees Worked With
I worked with several and they were all commited to the Art of miscommunication
May 19, 2016
Top Notch Sales Experience with Ray Kong I had an outstanding car purchasing experience at Carlsen Porsche. My salesman, Ray Kong, was not only knowledgeable and friendly, he was extremely r I had an outstanding car purchasing experience at Carlsen Porsche. My salesman, Ray Kong, was not only knowledgeable and friendly, he was extremely responsive too (even via email and text). He politely answered all of my questions, never steered me toward other vehicles that didn’t meet my strict criteria, and never used any high-pressure sales tactics. Dealing with Ray was like having a casual conversation with an old friend, and he really made the whole sales process as painless and pleasant as possible. I highly recommend Ray Kong at Carlsen Porsche. Not only will he get you the car you want at a great price, he will also happily cater to all of your special needs and requirements. I had unique logistical considerations with my purchase, and I really appreciated his personalized attention and ability to accommodate and fulfill all of my individual needs as a valued customer. Buying a Porsche should always feel special, so don’t settle for just an average car buying experience when you can have a fantastic one with Carlsen. Ray will make your dreams come true! More
by gearFX
Employees Worked With
Ray Kong
September 28, 2014
Best Porsche buying exprience I bought my 2010 Porsche Cayman S from this dealer. Negotiated the deal via phone and emails after test driven the car. Not the best price because t I bought my 2010 Porsche Cayman S from this dealer. Negotiated the deal via phone and emails after test driven the car. Not the best price because the car is hot item and hard to find the color that I want, but sales person is professional. Ordered perma-plate for the car and was applied nicely and delivered the car to me on time. More
by neivns
Employees Worked With
Gary
October 11, 2003
Got a great deal on a new 03. Service quality is still a bit rough but being a new dealer in this location, should improve. Many friends have raved about positive service experience. bit rough but being a new dealer in this location, should improve. Many friends have raved about positive service experience. More
by gcm321
