240 Reviews of Porsche Princeton - Service Center
Outstanding Service Department I recently had two vehicles at Princeton Porsche and received the best service from Brett Tokar and his entire staff. Better than I have ever experie I recently had two vehicles at Princeton Porsche and received the best service from Brett Tokar and his entire staff. Better than I have ever experienced from any other dealer in my life. Thanks to Brett, every mechanic, the detailing shop and Mario and all the drivers. More
Exceptional Service We bought our Macan at Porsche Princeton and had a wonderful experience. We just had it in for its first scheduled service (complimentary) and learne We bought our Macan at Porsche Princeton and had a wonderful experience. We just had it in for its first scheduled service (complimentary) and learned that their service department matches the excellence of the sales department. We live about a half hour from the the dealership. They picked up the Macan, left a loaner and returned the Macan the same day. After the initial inspection, the technician called to let us know the vehicle was thoroughly checked and to make sure that we didn't have any concerns. More
Excellent Service! I have been a Princeton Porsche client for over 10 years. Owning multiple Porsche, the service has never wavered. From the time that I pull up I have been a Princeton Porsche client for over 10 years. Owning multiple Porsche, the service has never wavered. From the time that I pull up my vehicle for service, I am immediately greeted with a genuine smile and assisted as needed by Danny. He is always a breath of sunshine! Brett Tokar, has been my service advisor for the past few years and he is so very knowledgeable and helpful. I recently received a tire message and happened to be very close to the dealership. I phoned to see if I could just drop the car by to verify the reason for the warning. I ended up having a nail and also was in need of front tires. Brett took me on the spot without an appointment and never fails to accommodate me. Especially if a loaner is required. He always diligently follows up to ensure that my vehicle is operating properly and always offers his services if needed. I will remain a life long customer! Excellent product, excellent service! More
Excellent Service Again! I had a simple tire swap service scheduled. Shawn made this effortless for me, setting up a convenient time for my 911 to be picked up, winter tires I had a simple tire swap service scheduled. Shawn made this effortless for me, setting up a convenient time for my 911 to be picked up, winter tires installed, and bring my car back to me. For a second time, Shawn provided excellent communication throughout the process which is much appreciated. Highly recommend the service dept at Princeton Porsche. Thanks Andrew More
Terrible experience. First ever review of a dealership and very disappointed. I engaged Princeton Porsche ("PP") to preform a pre-purchase inspection ("PPI") of a vehicle First ever review of a dealership and very disappointed. I engaged Princeton Porsche ("PP") to preform a pre-purchase inspection ("PPI") of a vehicle I wanted to purchase. Without informing me, they gave the PPI to the owner of the subject vehicle, who in turn, provided it to other prospective buyers. I would NEVER have engaged PP to do the PPI had they disclosed it would be turned over. Worse, PP ackowledged that they normally disclose the PPI would be shared, but despite that fact that such disclosure wasnt done here, would not refund the price for PPI. Bad experience and won't be back. More
Winter tires Outstanding customer service and support. Bought new Porsche winter wheels for my 718 Cayman and Andrew went above and beyond to make this happen. Top Outstanding customer service and support. Bought new Porsche winter wheels for my 718 Cayman and Andrew went above and beyond to make this happen. Top notch!!! More
Excellent experience This was another excellent service experience - again! Great team, outstanding service and on top of that a fair and reasonable pricing model. Will This was another excellent service experience - again! Great team, outstanding service and on top of that a fair and reasonable pricing model. Will definitely come back. More
Brian Eng have excellent team in Princeton Porsche They are so kind and hard work every time when I have some problems or questions to let them take care of the car. The service team worked so great ! They are so kind and hard work every time when I have some problems or questions to let them take care of the car. The service team worked so great ! I want everybody know princeton porsche was the best team! More
Service that reflects The Brand I had to bring in my 6-week-old 2018 718 Boxster to resolve a warning message and met Brett, who more than being focused on addressing my needs, talke I had to bring in my 6-week-old 2018 718 Boxster to resolve a warning message and met Brett, who more than being focused on addressing my needs, talked to me about the Porsche brand and what it represents, and how Porsche has evolved with the changing expectations of the luxury car price point consumers. He arranged a loaner so I could focus on my life, rather than worrying how I would rearrange logistics without the use of my new baby, and when the part my Boxster needed proved challenging to acquire, he regularly communicated updates and reassured me I could use the loaner as long as I needed. Incidentally, the 2019 Panamera has now become my wife’s favorite car, not limited to Porsche! Even though I didn’t purchase my car from Princeton Porsche, they - and specifically Brett - treated me as a valued member of the family and sent me home with a fully restored car and confidence that when I need future service on my treasured car that they will be the dealer to which I turn for help. More
The staff is very helpful and accommodating. I can highly recommend this dealer ship because the staff go out of their way to be helpful. They are professional and knowledgeable about cars and Po I can highly recommend this dealer ship because the staff go out of their way to be helpful. They are professional and knowledgeable about cars and Porsche in particular. More