Porsche Princeton - Service Center

Generally great service work; done in a timely basis. They are fair in their prices, given the rather high prices for automobile service in this area. They are fair in their prices, given the rather high prices for automobile service in this area. More

Gene from the dealership worked with me to resolve a very unique problem. Many other dealers would probably tell me to go elsewhere. I would definitely recommend this dealer. unique problem. Many other dealers would probably tell me to go elsewhere. I would definitely recommend this dealer. More

The service was impeccable. My car was picked up and returned to me fast. These guys r awesome. They even nade sure to get my car back before the impending rain. returned to me fast. These guys r awesome. They even nade sure to get my car back before the impending rain. More

I took my 2009 Cayenne S in for a regularly scheduled "service." After having called the day prior to my appointment, I show up at the dealer to find out "they didn't have me scheduled..." "I was lucky "service." After having called the day prior to my appointment, I show up at the dealer to find out "they didn't have me scheduled..." "I was lucky to get a (dirty) loaner car that was "just dropped off..." -- lucky me. Then, more lucky, I am to find out (after having the car for barely 2 years, bought brand new) that according to Princeton Porsche, it needed (despite the $250+ service fee) the following: - new windshield wiper BLADES - ($131.00.... seriously???) - brake fluid flushing (they said to do it every 2 years) - (~$250.00+) - replace the cap on the rear windshield wiper (only to find out at the last minute that "it was still covered under warranty") - replace brake pads, sensors, rotors, etc... -(~$1800.00... seriously... after only not even 2 years??? I don't drive my vehicle recklessly, nor do I "ride" the brakes... and about 95% of the miles accumulated on my vehicle are highway miles... what's wrong with this scenario???_ - 4 new tires, plus mounting, and leveling, and labor - (~ another $1500)... So, in total, for my practically brand new, not even 2 year old Cayenne S, it was going to cost me nearly $5,000 for a basic service... Not to mention, 2 days later, after getting my vehicle back, the "check oil level" light comes on. I call back to inquire and complain about this, and am told "well, sometimes there are air bubbles and the techs don't actually fill it all the way, so if you would like to bring your vehicle back in, I'll be happy to "top it off for you"... sorry... you should have done that during the regular service, right??? What a joke! Really, overall experience... ARE YOU KIDDING ME??? Porsche should be humiliated!!! Prior to Don Rosen taking over this dealership, Princeton Porsche was a MUCH better location to deal with! More

TOOK MY BMW IN FOR THE NITROFILL......AS ALWAYS EVERYONE IS ALWAYS HELPFUL AND PROFESSIONAL. I TOLD MY HUSBAND THAT ALL DEALERSHIPS SHOULD TAKE LESSONS FROM PRINCETON PORSCHE ON HOW TO TREAT A CUSTOMER. IS ALWAYS HELPFUL AND PROFESSIONAL. I TOLD MY HUSBAND THAT ALL DEALERSHIPS SHOULD TAKE LESSONS FROM PRINCETON PORSCHE ON HOW TO TREAT A CUSTOMER. SONDRA MARCUS More

service was great, had to order the parts next day , got me in and out fast bing i was takeing a trip at the end of the week, it takes me an hour to get there but the service is worth it, thank Gene me in and out fast bing i was takeing a trip at the end of the week, it takes me an hour to get there but the service is worth it, thank Gene More

Had a problem with not being able to shift into reverse. Called dealer and they said, just come in and we will check it out. When I arrived at service department Princeton Porsche took the car right in and Called dealer and they said, just come in and we will check it out. When I arrived at service department Princeton Porsche took the car right in and checked the problem. A linkage had to be adjusted, which they did. After an 1/2 hour I was on my way with teh problem fixed. Thanks again to Princeton Porsche !!!! More

I bought both of my Porsches from these folks. I do all service regularly. Their people are always friendly and competant. Both of my cars are out of waranty, and these guys go out of their way to save me service regularly. Their people are always friendly and competant. Both of my cars are out of waranty, and these guys go out of their way to save me money on repairs. Also, if they cannot fix something they do not charge me. More

I brought my car in for service on June 8, 2011. Richard Mahan, the Service Consultant was fantastic. While at the dealership, I also spoke with John MacCalus, a sales consultant that was very informative Mahan, the Service Consultant was fantastic. While at the dealership, I also spoke with John MacCalus, a sales consultant that was very informative and had all the answers to my questions. More

I love this dealership, they are so very friendly and helpful when I bring in my cars! We own two porsche's and we just love driving them. We service and purchase all off our cars at Princeton Porsche helpful when I bring in my cars! We own two porsche's and we just love driving them. We service and purchase all off our cars at Princeton Porsche because of the way we are treated! Brian our saleman, went way out of his way to help me surprise my husband. I trust Gene in service to make sure my cars are working perfectly while watching the bottom line! Thanks guys you are all great. Sincerely, Missy McLuaghlin Princeton, NJ More