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Porsche Princeton - Service Center

Lawrenceville, NJ

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240 Reviews

240 Reviews of Porsche Princeton - Service Center

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December 05, 2014

Responsive repair when AAA towed my car to them. Flat tire and rim damage handled quickly and professionally. I added an oil change, all new tires, a few nagging problems that needed to be repaired - More

by tenhagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, Ralph
December 18, 2013

All was great!...everyone was very courteous and very expedient!....a complete pleasant experience. All the employees at the dealership were very informative and helpful. I will be glad to come to Pri More

by LISAWALDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 07, 2013

I am rating my service experience as highlyas possible, not because there was a complicated mechanical problem (there wasn't) but because it was just a periodic visit for an oil change. The degree of coop More

by edwinlg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 17, 2013

For our first service experience not only with a Porsche but also with this dealer, both my wife and I were very satisfied with the accommodating nature of the appointment, the speed of the service, the qua More

by jdstein11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 31, 2013

The service at Princeton Porsche is super. Between Brian's continued contact, Gene's availability and willingness to help out whenever, and Richard's follow through...we think these guys rock! and do More

by lamoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario!
July 29, 2013

I have had excellent experience with Princeton Porsche and Richard. They are very accommodating and explain everything in detail. Richard went out of his way on this last visit to look into a lingering More

by vantagecg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 27, 2013

A few years ago I went to this dealership to purchase my first Porsche. A very BAD experience. After three visits and after providing a list of desired features I felt that the sales woman didn't want my bu More

by johnt322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 17, 2013

Service department took care of all my needs, in a friendly and professional manner, spending personal one-on-one time with me, explaining in detail what I wanted to know. I would highly recommend th More

by craig87911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 10, 2013

I dropped my car off for annual maintenance and they were good enough to squeeze me in the same day that I called. That was the best part of the whole experience. When my annual maintenance was completed I More

by MJPereira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 28, 2013 -

MJPereira responded

I'm following up to update my review based on steps taken by Princeton Porsche's General Manager, Tim Hedrick. Tim was sincerely apologetic and was willing to do whatever it took to win me back to Princeton Porsche. He listened to my complaints and took corrective action where necessary and put me in touch with his service manager for my next visit to assure I would get that quality I would expect from Princeton Porsche. I will try the dealership one more time to give Tim and his team a chance to make things right based on his word and actions. They normally say you can tell a lot about a team by its leadership and from Tim I feel confident my next visit will exceed all my expectations.

June 25, 2013

Mr. Richard mahan is an amazing service consultant, he has a paramount knowledge on porsche maintenance/services.He is very helpful and has always promptly assisted me.He was also able answer all my quest More

by karan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Mahan
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