240 Reviews of Porsche Princeton - Service Center
What a difference! I have been a client for 4 years and loved my Cayenne Hybrid, but did not love the service available. This has changed 180 degrees! With Sandy and B I have been a client for 4 years and loved my Cayenne Hybrid, but did not love the service available. This has changed 180 degrees! With Sandy and Brett at the helm, I was just treated to the absolute BEST service I have ever received- including Mercedes and BMW. Well done! And my next car will be a Porsche. More
Service I've been a client for a few years and two vehicles. Sales and service are very responsive, helpful and with excellent follow up. Special thanks to S I've been a client for a few years and two vehicles. Sales and service are very responsive, helpful and with excellent follow up. Special thanks to Sandy Infante who consistently demonstrates her commitment to customer excellence. Thanks also to Jinal Patel who has a great way with people while in sales-mode. More
Awesome professional and classy service Great prompt service by Brett Tokar and his service team. The Cayenne S had persistent low air tire pressure and they took care of the diagnosis and Great prompt service by Brett Tokar and his service team. The Cayenne S had persistent low air tire pressure and they took care of the diagnosis and fix efficiently and expediently following an unscheduled drop-in service visit on Saturday morning. I had recently purchased this vehicle, and Brett was very forthcoming about a lot of service-related queries I had. The entire staff is so professional and courteous every time I am visiting. Can't wait for them to finish the construction of their expanded dealership. More
Five stars all the way They are very professional yet very warm-hearted that you feel like you are treated like a family. Very patient to answer questions and go all the way They are very professional yet very warm-hearted that you feel like you are treated like a family. Very patient to answer questions and go all the way and beyond to make sure your car is taken care of. Can't be more happy! More
Poor Service Center It is a shame that I have to compare Porsche to Audi's service center which is a true five star. I have been bringing my Porsche to this place for ye It is a shame that I have to compare Porsche to Audi's service center which is a true five star. I have been bringing my Porsche to this place for years. Unfortunately they kept fixing a defect and never told me I had a defect. That cost me a lot of money. So when I drop $3k for a car service, please don't ask if I would like my car washed.........OF COURSE I want my car washed. If you want real service buy an audi. More
Sandy is great I just booked a service appointment with Sandy for yearly service on my Macan S. Sandy was super professional and accommodating and one of the reasons I just booked a service appointment with Sandy for yearly service on my Macan S. Sandy was super professional and accommodating and one of the reasons I deal with Princeton Porsche. More
Fast and accomodating !! I had a blowout on I-95, called Roadside assistance who came in under an hour and took it by flatbed to Princeton Porsche on Monday evening. On Tuesd I had a blowout on I-95, called Roadside assistance who came in under an hour and took it by flatbed to Princeton Porsche on Monday evening. On Tuesday morning the dealership called, they had the tire in stock and they were going to do the first 10,000 mile oil service which I had already scheduled for a week later. They also filled out my Track inspection form for a DE event that I am going to free of charge !!!..... and everything was completed in about 4-5 hours. More
Porsche of Princeton is simply the best Dealership I initially took my Cayenne for service and Sandi, my service adviser was just excellent. This dealership makes customers feel at home and wanted. I initially took my Cayenne for service and Sandi, my service adviser was just excellent. This dealership makes customers feel at home and wanted. I also recently needed brakes and tires replaced and I could not drop off my car because of my work schedule. Sandi arranged for a valet service and Mario dropped of my loaner at my home and picked up my vehicle. What a convenience. My service went according to plan and accommodated my needs. Sandi also arranged for me to pick up my vehicle later at the dealer ship. The workmanship was excellent and I am a very happy customer. Thank you Porsche of Princeton.. More
fixing problems the right way I had a clear plastic " bra" put on my new car. But it was a bit wrinkled and unsightly in places. porsche simply said - " we will fix it" no arguemen I had a clear plastic " bra" put on my new car. But it was a bit wrinkled and unsightly in places. porsche simply said - " we will fix it" no arguement, no discussion, no cost to me. They did the job , gave me a loan car and made it all entirely painless. Even fitting in with my really early office hours. Job done. happy customer. Repeat business gauranteed. More
Great place to service your Porsche My family drives our Cayenne quite a bit so we visit our Porsche dealership more often than most owners, I expect, but I've seen them treat everyone a My family drives our Cayenne quite a bit so we visit our Porsche dealership more often than most owners, I expect, but I've seen them treat everyone as if they are the most valuable person to step foot in their showroom. My most recent service went according to plan with a loaner for the duration of the service and everyone bent over backwards to accommodate what I needed. I will be returning again soon. More