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Porsche Princeton - Service Center

Lawrenceville, NJ

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240 Reviews

240 Reviews of Porsche Princeton - Service Center

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August 26, 2015

What a difference! I have been a client for 4 years and loved my Cayenne Hybrid, but did not love the service available. This has changed 180 degrees! With Sandy and B More

by Love My Cayenne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Infante , Brett Tokar
August 19, 2015

Service I've been a client for a few years and two vehicles. Sales and service are very responsive, helpful and with excellent follow up. Special thanks to S More

by rlaylin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Infante , Jinal Patel
August 15, 2015

Awesome professional and classy service Great prompt service by Brett Tokar and his service team. The Cayenne S had persistent low air tire pressure and they took care of the diagnosis and More

by samasu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Tokar
July 30, 2015

Five stars all the way They are very professional yet very warm-hearted that you feel like you are treated like a family. Very patient to answer questions and go all the way More

by LovePorsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Tokar
July 18, 2015

Poor Service Center It is a shame that I have to compare Porsche to Audi's service center which is a true five star. I have been bringing my Porsche to this place for ye More

by deborden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandy Infante
Aug 14, 2015 -

Porsche Princeton responded

We are sorry that you have had a bad experience at our dealership. Here at Porsche of Princeton we pride ourselves on exceptional customer service, with that being said this is very concerning to us. We always ask our customers if they would like their car washed because some owners prefer to do it themselves. It's all a matter of preference, and that's why we leave that decision up to you. We spoke to you in person last week when brought your car in for servicing, and we believe that we have resolved your outstanding issue. Please let us know if there is anything more that we can do for you. You are a very important and valuable customer to us.

May 12, 2015

Sandy is great I just booked a service appointment with Sandy for yearly service on my Macan S. Sandy was super professional and accommodating and one of the reasons More

by larryscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kilcoyne, Sandy Infante
May 07, 2015

Fast and accomodating !! I had a blowout on I-95, called Roadside assistance who came in under an hour and took it by flatbed to Princeton Porsche on Monday evening. On Tuesd More

by Gears5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Infante , Brett Tokar
April 08, 2015

Porsche of Princeton is simply the best Dealership I initially took my Cayenne for service and Sandi, my service adviser was just excellent. This dealership makes customers feel at home and wanted. More

by swadee57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Infante
February 27, 2015

fixing problems the right way I had a clear plastic " bra" put on my new car. But it was a bit wrinkled and unsightly in places. porsche simply said - " we will fix it" no arguemen More

by jimcassidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : sandy ( sits at right of door)
February 24, 2015

Great place to service your Porsche My family drives our Cayenne quite a bit so we visit our Porsche dealership more often than most owners, I expect, but I've seen them treat everyone a More

by jdstein11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Infante
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