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240 Reviews of Porsche Princeton - Service Center
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October 01, 2015
Great job, service Brett Tokar make my experience effortless. Great dealership,service and sales. Price was exactly as stated previously. Great loaner car. Everyone plea Brett Tokar make my experience effortless. Great dealership,service and sales. Price was exactly as stated previously. Great loaner car. Everyone pleasant and easy to work with. More
by David
Employees Worked With
Brett Tokar
September 28, 2015
Nice going! Even though Porsche of Princeton was not the dealership that sold my CPO 911, I've used Porsche of Princeton for all my service needs. From the moment Even though Porsche of Princeton was not the dealership that sold my CPO 911, I've used Porsche of Princeton for all my service needs. From the moment I arrive for service and am greeted even before reaching the door- to the time I eagerly pick up my car after service, the experience is top-notch. I count on the service being done properly and am never disappointed. My car is always returned with a "showroom shine" as well. I have to give especially high marks to Brett Tokar, my service advisor. His interest in seeing me happy is genuine. No question or concern is too small. Brett seems sincerely dedicated to making my Porsche ownership the best it can be. He's knowledgeable about my car and is sensitive to cost, providing parts or service under my CPO coverage whenever possible. I sent him an email with a service request late one weekend evening expecting my question to sit in Brett's inbox until the following Monday morning, but I was surprised and delighted to get a prompt response. He's never "off-duty" and goes out of his way to make his customers feel like friends. I'm pleased to recommend Ralph Vanaman's service department, Brett Tokar, and Michael Sarro's technicians in the highest terms possible. More
by Ira Deiches
Employees Worked With
Michael Sarro, Brett Tokar , Ralph Vanaman
September 28, 2015
Brett Tokar did a fabulous job As always, Brett Tokar did a fabulous job. i have been using this dealership for service since i bought my first Boxter in 1998. Bill As always, Brett Tokar did a fabulous job. i have been using this dealership for service since i bought my first Boxter in 1998. Bill More
by Bill
Employees Worked With
Brett Tokar
September 24, 2015
Superb Service Brett asked all the right questions and delivered! From the time I walked in the door to the time I left the building I enjoyed the customer focused Brett asked all the right questions and delivered! From the time I walked in the door to the time I left the building I enjoyed the customer focused and friendly environment. Side conversations of football made me feel right at home. Team Brett and Princeton Porsche all the way! Thanks for your service. More
by RJ
Employees Worked With
Brett Tokar
September 22, 2015
consistent excellence as always this dealership goes over and above to deliver first class service and sales experience. sandy went out of her way to walk me through the s as always this dealership goes over and above to deliver first class service and sales experience. sandy went out of her way to walk me through the service bill and updated me through the day. More
by jimcassidy
Employees Worked With
Sandy Infante , Brett Tokar
September 20, 2015
Service First time bringing in my new Macan and experience was truly professional compared to my dealings with Audi. Brett Tokar and Michael Quaglietta have First time bringing in my new Macan and experience was truly professional compared to my dealings with Audi. Brett Tokar and Michael Quaglietta have been a pleasure t deal with. More
by Robert Buckley
September 20, 2015
service Brett Tokar communicates very well with you about your service needs and best of all he is sensitive to your wallet! Very helpful. Thanks. Brett. A Brett Tokar communicates very well with you about your service needs and best of all he is sensitive to your wallet! Very helpful. Thanks. Brett. A More
by anthony
Employees Worked With
Brett Tokar
September 20, 2015
Outstanding Service Sandy Infante, Service Rep. provided frequent updates and made extra efforts to make my service experiance at Princeton Porsche outstanding. They have Sandy Infante, Service Rep. provided frequent updates and made extra efforts to make my service experiance at Princeton Porsche outstanding. They have excellent technicians who can handle all repair and service demands. More
by Gary911
Employees Worked With
Sandy Infante
September 09, 2015
Service Sandy was most accommodating. The car was ready sooner than expected and the service was done to perfection. I appreciated her ability to coordinate Sandy was most accommodating. The car was ready sooner than expected and the service was done to perfection. I appreciated her ability to coordinate and get it all done in a day. More
by jackzrabs
Employees Worked With
Sandy Infante
September 05, 2015
sad first experience- (not to be repeated) Brought in my Boxter S for: key syncing, inoperative headlight switch. I gave the service manager a key that worked perfectly (remote functions and Brought in my Boxter S for: key syncing, inoperative headlight switch. I gave the service manager a key that worked perfectly (remote functions and starting ) and a key whose remote worked fine- but did not start the car. Service came out after quite awhile and said "tried to sync but now neither key works at all...we can't fix either one..will cost you over $400 to replace a part..then more $$ to sync." After I would not accept that answer..somehow the service manager came out with a key that worked completely and one that only started the car but no remote functions. Much explanations that sounded like double talk..I am very dissatisfied. After two hours they sent me home saying I should make a new appointment. Their main concern seemed to be if I wanted to have the car washed!! Not the repairs. Eventually I went to another Porsche dealer who fixed my headlight switches with excellent service and no double talk. The other dealer did a complete check of the car and gave me a list of recommended service/repairs, which I have scheduled to have done. More
by Franz
Employees Worked With
Sandy Infante , Michael Sarro
