240 Reviews of Porsche Princeton - Service Center
Outstanding, As always. Professional yet comforting Despite having serious problems with my vehicle the folks at Princeton Porsche helped make a bad situation much better. Also, as always, any service Despite having serious problems with my vehicle the folks at Princeton Porsche helped make a bad situation much better. Also, as always, any service call I take either of my cars in for is an experience I actually look forward to as the folks at Princeton Porsche make every experience fun, enjoyable and friendly. Brett Tokar, Sandy Infante and Kevin Black are always there with a genuine smile and greeting that makes you feel welcome. Brett is always attentive to my needs and elevated obsessiveness with my cars and quest for perfection. Kevin always looks out for my comfort and Ralph in service and Stephen in parts work magic to make sure every need I present is addressed as best they can. I never feel like I was short changed on my needs. Mike Sarro in service is a miracle worker with a great attitude and a great ability to make me feel like he cares about my concerns and problems. Finally both Mario and Steve are a great guys who always have a smile and sincere greeting and great guys to catch a ride with! More
Great customer services, and care! Both Sandy Infante, and Brett Tokar have given me excellent reception, and assistance. They are courteous, and also thorough for giving me advices, a Both Sandy Infante, and Brett Tokar have given me excellent reception, and assistance. They are courteous, and also thorough for giving me advices, and recommendation. More
Healthy Car I had a really bad shaking in my steering. Brett Tokar had the problem analyzed and explained completely what needed to be fixed. He told me the a I had a really bad shaking in my steering. Brett Tokar had the problem analyzed and explained completely what needed to be fixed. He told me the amount time it would take and the cost of the fix. I checked other places and Brett's price was competitive. I had Princeton Porsche do the repairs and my car runs with no problems. Everybody at Princeton Porsche was very helpful and courteous. I highly recommend them. More
Great Service and Customer Service Service was excellent. Follow thru was tremendous. Mario was also a great part of the experience. I would recommend any one of my friends or family Service was excellent. Follow thru was tremendous. Mario was also a great part of the experience. I would recommend any one of my friends or family More
Nice, hassle free experience Had some minor issues with my car, but they weren't minor to me, and I needed at least one of them fixed ASAP. Brett made sure they were taken care of Had some minor issues with my car, but they weren't minor to me, and I needed at least one of them fixed ASAP. Brett made sure they were taken care of quickly and without hassle. Thanks. More
Great service after my Macan S was involved in an accident! As always, Sandy Infante was invaluable! My Macan S had been involved in an accident and needed body work that had to be done off site. She assisted As always, Sandy Infante was invaluable! My Macan S had been involved in an accident and needed body work that had to be done off site. She assisted with the pickup and delivery of my car by the outside shop -- letting me know when my car had been picked up, providing my keys and paperwork to the shop, and then informing me when my car came back. She also arranged for two service campaigns to be completed before I picked up my Macan. Sandy went above and beyond to help me through this experience! More
Service is Fabulous I have been a customer of this dealership for 10 years. Despite a recent poor sales experience, my Service experience was fabulous. Big Kudos to Sandy I have been a customer of this dealership for 10 years. Despite a recent poor sales experience, my Service experience was fabulous. Big Kudos to Sandy Infante, service advisor.. She took care of getting my car looked at late in a Saturday and then dealt with a non-Porsche warranty very efficiently. Would return any day for this level of service. More
Very well taken care of ...the moment I stepped out of car . Sandy Infante , you did it AGAIN. Always greet with a smiling face, friendly and every step is being fulfilled. The gentlemen who provide shuttle se Sandy Infante , you did it AGAIN. Always greet with a smiling face, friendly and every step is being fulfilled. The gentlemen who provide shuttle services are very courteous and helpful. More
Excellent service. Have been more than pleased with visits. I had service on two occasions and have purchased parts and accessories several times. Always a pleasant experience. Joel in parts is very friendly an I had service on two occasions and have purchased parts and accessories several times. Always a pleasant experience. Joel in parts is very friendly and gets equipment ordered in more than a timely fashion. Sandy the service representative is excellent. Easy and pleasant to work with and provided me with a very nice courtesy car for my use while my car was being serviced. I totally enjoy the experience dealing with Porsche of Princeton. More
Service Recently I purchased a CPO 2014 Cayman S from this dealership and had two occasions two use its service department. On both, I spoke with and worked d Recently I purchased a CPO 2014 Cayman S from this dealership and had two occasions two use its service department. On both, I spoke with and worked directly with its Service Manager, Ralph Vanaman. I was entirely pleased with all aspects of the service visits. Ralph and his staff are knowledgeable, friendly, excellent communicators and eager to please. Those with whom I worked really seemed to enjoy working on Porsche vehicles and on both occasions the work was done professionally, successfully without delay. Ralph was so helpful, he emailed me an answer to a question I posed to him on a Sunday, his day off, even though I told him it could wait till that following week. More