Porsche Plano - Service Center

I have never received such poor service from a dealer, especially one from whom I bought a $100,000+ car . The first time we brought it in for issues, we did not get a loaner car and the dealership could especially one from whom I bought a $100,000+ car . The first time we brought it in for issues, we did not get a loaner car and the dealership could not perform service because they had to wait (FOR MONTHS) for parts - for a defective dashboard issue. Also, they could not at that visit or a subsequent visit, diagnose the cause of a noise , accompanied by lower power, that sounds like piston rings floating. I took the car in several months later for another problem when two splash guards under the car came unattached in a rain puddle. The dealership fixed the problem with the dashboard, because parts were finally available, but they couldn't fix the splashguards, because AGAIN the parts were not available. This time we got a loaner car. The dealership just reattached one damaged splashguard and left the other off, stating that it wasn't important. Still waiting for parts. If the spashguard was unnecessary than why was the car built with it? I think service has gone downhill since Auto Nation purchased the dealership. It has no business owning the dealership for a premium brand. Someone is doing a terrible job managing supply chain issues. More

Everthing was great was very pleased will allways use plano Porsche for any service thank you. plano Porsche for any service thank you. More

They missed to complete state inspection even though I asked Porsche Plano about the job multiple times. Very disappointing because I had to wait long when I was told to pick up my car. Non sense! asked Porsche Plano about the job multiple times. Very disappointing because I had to wait long when I was told to pick up my car. Non sense! More

1 year maintenance. Everything went as smoothly as possible. However, it took 2 weeks to get an appointment with a loaner, though, which is longer than I'm used to with Everything went as smoothly as possible. However, it took 2 weeks to get an appointment with a loaner, though, which is longer than I'm used to with my past Mercedes. More

Great service as always. Been going there for ten years. Tim takes care of the paper work and John does the work on the car perfectly every time. My GT4 lives at the track Been going there for ten years. Tim takes care of the paper work and John does the work on the car perfectly every time. My GT4 lives at the track so it takes above and beyond service to keep it running in top condition. More

Amazing service. Staff is very attentive and kind. Wouldn’t take my car anywhere else. Staff is very attentive and kind. Wouldn’t take my car anywhere else. More

I contacted Pat to set up service on my Porsche Cayenne. He was very responsive to my questions and provided accurate estimates for the repairs. The videos from the tech/mechanic were very helpful in the re He was very responsive to my questions and provided accurate estimates for the repairs. The videos from the tech/mechanic were very helpful in the repair process. More

Easy to make appointment and was quickly had a loan car. Service was timely and i was back in car within a day. Service was timely and i was back in car within a day. More

Pat at Porsche Plano was very responsive every time I emailed him and he worked with my schedule to get me in when a loaner was available. My vehicle was done same day and I was very pleased the service emailed him and he worked with my schedule to get me in when a loaner was available. My vehicle was done same day and I was very pleased the service. They also washed my car, and it looked great! More

Porsche of Plano is where we service all three of our Porsche's. Their Service Center is the best in the industry, with professional technicians and Service Department support staff that give you a "whi Porsche's. Their Service Center is the best in the industry, with professional technicians and Service Department support staff that give you a "white glove" experience if you wait, or the option of a loaner car if you decide to drop it off. I ended purchasing one of their loaner vehicles as we fell in love with the Macan loaner as a third vehicle!! The vehicle is always returned with a fresh hand wash. More