Porsche Plano - Service Center

I had been searching for a Porsche for weeks. During this time I contacted Boardwalk Porsche and Janine Whitney emailed me back promptly. At the time I was looking for a Boxster but living 200 miles away fro time I contacted Boardwalk Porsche and Janine Whitney emailed me back promptly. At the time I was looking for a Boxster but living 200 miles away from Plano made the timing difficult for me to look at Boardwalk's inventory before they sold them. I then decided to buy a 911 and bought one promptly from an online dealer in Houston. During this time Janine and I had exchanged many very helpful -to me- emails. So, when I needed someone to look over the 911 I had purchased-there was no hesitation- I contacted Janine and she set it up with Isaac Madrid in the service department. Isaac was just as friendly and informative as Janine had been and made me feel confident that they would inspect the car thoroughly and let me know if they found any issues with it. Isaac communicated with me promptly several times a day to let me know what was going on.If there was any doubt as to exactly what the problem was he let me talk to the man working on the car,Fred, who took as much time as I needed to fully understand the situation and what my options were. Isaac compiled a list of prioritized steps I should consider doing. Isaac also told me about a February special that reduced all the parts they used by 20 per cent-a great savings that I would have not known of! I took their suggestions and they serviced the car and replaced a few things in a very short time. I went to pick up the car and met all these very friendly and knowledgeable people. They treated me like an old friend and showed me around their most impressive facility and introduced me to anyone that had been involved with my car. While Isaac was showing me the car and explaining a few things to me he noticed something else that he wanted to have done before I took it. Janine started showing me the incredible inventory of gorgeous Porsches Boardwalk has. After learning a little more about my preferences she got the keya and we took a new 911 with PDK out for a spin....wow...I have never been so impressed with a car.There is no doubt what my next car will be and to whom I will go to to buy it. I drove my car home and it has performed flawlessly. Janine has kept in touch to make sure all is well. Boardwalk Porsche is an extremely well managed dealership with an incredible group of people who seem to take joy in helping people with the Porsche experience. I did not know what I was missing and now that I own a Porsche I will never be with out one. Thank you Janine and Isaac! More

I have done business with Boardwalk for over 10 years and they continue to exceed expectations. Roger and Larry are the best parts guys in the country. They almost always have the parts I need and are very they continue to exceed expectations. Roger and Larry are the best parts guys in the country. They almost always have the parts I need and are very knowledgeable on older cars. Tim and Chuck in service are a great combination. They resolve issues quickly, efficiently and in a friendly manner. They both work hard to explain the work being done with no surprises. More

I purchased my pre-owned GT3RS from Boardwalk about a year ago. Being a track addict I began the process of modifying the car for safety and dual track/street use. As you might imagine, I have been a fre year ago. Being a track addict I began the process of modifying the car for safety and dual track/street use. As you might imagine, I have been a frequent customer of Boardwalk over the past 12 months. The sales process was outstanding. Yes, we negotiated for a long time on price but eventually were able to come to a win win agreement that we all felt very good about. Delivery was fantastic, the car was as advertised, and I drove home with a huge smile on my face! Next on the list was a few parts from Larry to create a dual purpose car. Larry is very knowledgeable, timely, and will give you a fantastic price on the parts you need. Unlike most parts guys at the dealers, he is approachable and works directly with customers and not through the service writer. His customers are just as important as the Technicians. Then came the time to align the car, add safety equipment, and learn to drive. Enter Jeromy and John. Jeromy does a fantastic job of scheduling the service, managing the resources, and delivering the vehicle on time. John is simply the best tech out there for a GT3. He loves talking to customers, has a passion for the cars, and really knows how to get the most out of the car for the driver. John will spend countless hours answering your questions, helping you make decisions, and then implementing what you ultimately decide. He is a real asset to Boardwalk and the Porsche brand. Living in Dallas we have a lot of choices for service, parts and sales. I have been to all of them at one time or another over the past 8 years. I can honestly say Boardwalk has provided the finest Porsche experience ever. More

I purchased my first Porsche from Boardwalk about 4 years ago. It was a special order vehicle making it a fun experience, customizing the car to my requirements. The overall service level I have received ago. It was a special order vehicle making it a fun experience, customizing the car to my requirements. The overall service level I have received from Boardwalk Porsche has been exceptional. I work in the service industry and have very high expectations, I have yet to be disappointed. My experience has added to my passion for sports cars. I started tracking my first Porsche leveraging their service department for upgrades and track setup. My third Porsche purchase was a dedicated Porsche race car for PCA Club Racing. I won't let anyone else service my Porsches. John Gladwill and Tim Shaffer are fantastic to work with and provide excellent communication during any service event. I enjoy the dealership and recommend it to anyone interested in a Porsche vehicle. More

We sought a 2011 Cayenne which of course is very difficult to find; located one like it in inventory on the internet contacted Adrian Jacobs. It had been sold, but he went out of his way to locate e difficult to find; located one like it in inventory on the internet contacted Adrian Jacobs. It had been sold, but he went out of his way to locate exactly what we wanted on a ship en route to the US; made a dealer trade, and arranged financing and everything in advance. As soon as the ship reached the port of Houston called me; and 2 days later I was driving from Houston to Plano, and the experience with buying the Cayenne could not have been better--David Gnader in finance made the process easy; I could not have been more pleased with the terms of the contract. Although we had hoped to receive a bit more for our trade in, Adrian explained clearly the rationale for the pricing and this did make great sense, so in the end we believe we could not have done better. I anticipate that we will return in the future to purchase another Porsche, so even though Boardwalk is 250 miles from home, the knowledge that we have established a relationship, and this dealership is so professional, this will be well worth the trip. I would definitely recommend this dealership to my friends. More

Boardwalk is the only Porsche dealer that I recommend to my friends for service. I have been to 2 other dealers in DFW for service. They are not bad. but for service Boardwalk is by far the best. It's a my friends for service. I have been to 2 other dealers in DFW for service. They are not bad. but for service Boardwalk is by far the best. It's a 30 mile drive, for me, but it's worth the extra time. More

I used Boardwalk for service on a Cayman S and for repair, maintenance and race support for a Spec Boxster race car. I trust the service department for timely, meticulous and thorough repairs. I'm repair, maintenance and race support for a Spec Boxster race car. I trust the service department for timely, meticulous and thorough repairs. I'm from Austin and drive 200 miles past other Porsche dealerships to take my car to Boardwalk, they are truly an exemplary dealership. I never feel like I'm being oversold on services or products and their mechanics keep my financial limits in mind when proposing work in steps. You can find cheaper rates elsewhere but you won't be getting the up to date factory trained professionals of a Porsche dealership. They know all the small issues others overlook or don't know about. And if you track your Porsche anywhere in Texas they are the go to group for advice and service. More

Tracy, Dave the finance guy, and Tim the service guy all worked together to get the deal done, they were all very courteous and professional. Outstanding service was demonstrated buy the entire staff and te worked together to get the deal done, they were all very courteous and professional. Outstanding service was demonstrated buy the entire staff and team at Boardwalk Porsche...this was my second purchase at the dealer, and would recommend to all my friends... More

THE EXSPERIENCE WAS GREAT AT EVERY POINT. ALL OF THE EMPLOYEES WERE VERY KNOWLEDGABLE AND PROFESSIONAL. I FELT LIKE I HAD OLD FRIENDS HANDELING EVERYTHING FOR ME SO I DID NOT HAVE TO WORRY ABOUT ANYTHIN EMPLOYEES WERE VERY KNOWLEDGABLE AND PROFESSIONAL. I FELT LIKE I HAD OLD FRIENDS HANDELING EVERYTHING FOR ME SO I DID NOT HAVE TO WORRY ABOUT ANYTHING. I WAS CONTACTED SEVERAL TIMES WHILE MY CAR WAS AT THE DEALERSHIP TO UPDATE ME ON THE STATUS OF PARTS AND THE PROGRESS OF THE REPAIRS. THE TECH EVEN CALLED ME AND GAVE ME HIS PERSONAL CELL PHONE NUMBER IF I HAD ANY QUESTIONS OR CONCERNS.SEVERAL ISSUES WERE NOTICED THAT NEEDED ATTENTION THAT I WAS NOT EVEN AWARE OF, I WAS GIVEN A SIMPLE EXPLANATION OF THE PROBLEM AND IT WAS REPAIRED. I CANNOT IMAGIME A MORE POSITIVE EXSPERIENCE IF I OWNED THE DEALERSHIP. I WISH ALL OF MY OTHER VEHICLES HAD THE KIND OF QUALITY PERSONNEL AS BOARDWALK, BUT UNFORTUNATELY THAT IS NOT THE CASE. More