Porsche Plano - Service Center
Plano, TX
200 Reviews of Porsche Plano - Service Center
Tim and everyone in the service department has been extremely professional and helpful. I have never had any doubts about what they were doing or why when it came to servicing my car - he always gave m extremely professional and helpful. I have never had any doubts about what they were doing or why when it came to servicing my car - he always gave me all the information I needed to make my decision about any service to be performed on my vehicle. My car was always very clean and performed excellent after each service and I have never had to go back to get the same work done again. More
As a serial vehicle Boardwalk Porsche customer I wouldn't go anywhere else for sales or service. My service advisor, Tim Schaffer, is the most knowlegeable and professional Porsche specialist I've met and I go anywhere else for sales or service. My service advisor, Tim Schaffer, is the most knowlegeable and professional Porsche specialist I've met and I trust him totally with the maintenance of both my Porsches. In addition to being an excellent Porsche sales person, David Loder has gotten me into some really fun and well done Boardwalk Porsche events ( aggressive driving tours, etc. ). The entire Boardwalk Porsche organization is first class in my opinion and a must for anyone in the Dallas area looking for a great long-term Porshe experience. Brian Blackmarr More
My experience at Boardwalk Porsche was fantastic. They were incredibly courteous and helpful. They made sure to avoid any unnecessary costs as well. I will be sure to return for future service needs. were incredibly courteous and helpful. They made sure to avoid any unnecessary costs as well. I will be sure to return for future service needs. More
A continued outstanding and over the the top experience. The customer is always taken care of here through this knowledgable, well trained and people friendly team. I see Tim for coffee most days and I enjo The customer is always taken care of here through this knowledgable, well trained and people friendly team. I see Tim for coffee most days and I enjoy catching up with the entire team. I took my 2011 Panamara for 10,000 mile service. Tim took care of everything. The team opened up early to take my car and off I was in my loaner. By the end of the day, my car was serviced, a nail in the tire was repaired and the car was as clean as when I took delivery. Boardwalk has it all! Thank you! More
Tim is the friendlyist and most knowledgeable service contact that I have known. He is always helpful explaining the details of the service and advises what needs to be done and the cost. contact that I have known. He is always helpful explaining the details of the service and advises what needs to be done and the cost. More
The service department at Boardwalk Porsche in Plano stands apart from other comparable dealerships in the area by focusing on exceptional service. At some point, products and services become commoditi stands apart from other comparable dealerships in the area by focusing on exceptional service. At some point, products and services become commoditized and difficult to differentiate between companies with comparable offerings: this is what truly separates Boardwalk from the herd as they goes above and beyond what is typical, and that makes the experiences painless, informative, and above all, pleasant. Although my service experiences have been primarily with Jeromy Boulet, I have had the occasional interactions with others at Boardwalk such as Isaac in service and Matt in parts. The high-quality experience remains the same. I look forward to my next visit to Boardwalk! More
Jeromy, and the other service staff are always professional, friendly and informative whenever I bring my vehicles into the shop for service. I have purchased and serviced 5 porsches through Board professional, friendly and informative whenever I bring my vehicles into the shop for service. I have purchased and serviced 5 porsches through Boardwalk since 2005 and have found that the service staff, and especially Jeromy, have gone out of their way to insure my experience has been top notch! One example in particular that I may relate occurred a couple of years ago soon after I purchased a new Cayenne GTS. My son and I decided to drive to the East coast from Dallas. In Eastern Louisiana in the middle of nowhere, we ran over a drive shaft someone had dropped in the middle of the highway, shredding my very expensive coustom wheels. Porsche Roadside Assistance towed the car to a dealer in Jackson Mississipi. The dealer there was not equipped with custom wheels that would fit my car so Jeremy and the parts department shipped a wheel that would work to the Jackson Mississipi dealer while my son and I continued our trip with a loan car. On the way back through Jackson, we picked up the GTS with the temporary wheel and drove it back to Dallas where it was replaced. More
They're very attentive to my needs and answer all my questions. The quality of their work is very good except for one case (and they quickly corrected it), and they complete it in a reasonable amount o questions. The quality of their work is very good except for one case (and they quickly corrected it), and they complete it in a reasonable amount of time. But being a Porsche dealer, good prices aren't their forte, but that's to be expected. More
Jeromy Boulet of Boardwalk Porsche is the only service rep I would ever consider consulting . Having owned many porsches over the last 15 years I know how important a hard working rep can be . Jeromy h rep I would ever consider consulting . Having owned many porsches over the last 15 years I know how important a hard working rep can be . Jeromy has on many occasions gone well out of his way to find creative ways to cut the costs of my service visits without compromising the quality of work being performed . Service performed has always exceeded my expectations and has never come in over budget - it usually comes in under budget . The service has always been completed either on time , or early - even in instances where I didn't think it could be done due to the complexity of the job. More
Excellent service dept. Well Trained, friendly and knowledgable staff. Accurate diagnosis and repair of vehicle. I have used this dealership exclusively for maintenance and repair work and intend on knowledgable staff. Accurate diagnosis and repair of vehicle. I have used this dealership exclusively for maintenance and repair work and intend on purchasing my next vehicle from them. More