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Porsche Plano - Service Center

Plano, TX

4.7
200 Reviews

200 Reviews of Porsche Plano - Service Center

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March 03, 2023

Excellent 40k service plus for my “new to me” 2018 Panamera 4S! Special thanks to my service rep, Ryan, for all the tips on my first PCA HPDE day at the track. More

by charleyk874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Townsley
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Mar 07, 2023 -

Porsche Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 24, 2023

Showed up with nail in tire and low oil unannounced/no appointment, was give loaner and fixed within a few day! Great! More

by victoriaknoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Feb 27, 2023 -

Porsche Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 21, 2023

Left car at dealership as trunk was not opening and no response back from the service rep about the updates and car hasn't been fixed. Wasn't expecting service like this from Porsche. More

by satluri4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey
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Feb 25, 2023 -

Porsche Plano responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (972) 249-0910 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 21, 2023

Every employee is friendly and efficient. The facility is clean and well kept. Very nice More

by havaswltvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jutzi. Excellent!
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Feb 25, 2023 -

Porsche Plano responded

HI, it is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Porsche Plano

February 20, 2023

Great service and attention. All done quickly and efficient. Pat Arnold is the very best. More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Arnold
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Feb 24, 2023 -

Porsche Plano responded

Hi Randy, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2023

Every moment there I felt like royalty. From the moment I arrived, checked in my car, led to the waiting area, treated with refreshments, to the consultation. Great employees all around. More

by jmr7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN TOWNSLEY
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Feb 18, 2023 -

Porsche Plano responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 08, 2023

My car sat at the dealer for 39 days before I got it back. They said they were waiting on a part to be delivered, which took 30 days. Then it was another 9 days before I received my car back. Not sure i More

by BAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Shaffer
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January 31, 2023

What a welcoming selfless team. Shout out Jeff Jutzi! He’s my guy. Plano Porsche ! More

by Happy camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jutzi
Report | Print
January 23, 2023

I was very pleased with my new service contact Ryan Townsly. Service is high on my consideration list for vehicle purchase. More

by kezale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Townsly (five stars-excellent)
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January 15, 2023

They took care of me good service on time delivery with my car liked service More

by jpomakoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
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