Porsche Plano
Plano, TX
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Adrian Jacobs is very attentive to customer needs. Enjoy working with him and will definitely contact him when I'm in the market for another Porsche. Tim Shaffer is the best service person I've ever work working with him and will definitely contact him when I'm in the market for another Porsche. Tim Shaffer is the best service person I've ever worked with at any dealership ever--and I'm old. More
Great and friendly service. Some high end dealerships have an 'attitude', not this one. The service section is very helpful and cater to your every need. The dealership is conveniently located and easil have an 'attitude', not this one. The service section is very helpful and cater to your every need. The dealership is conveniently located and easily accesible. Salespersons are very helpful and knowledgeable about their vehicles. More
I have done business with Boardwalk for over 10 years and they continue to exceed expectations. Roger and Larry are the best parts guys in the country. They almost always have the parts I need and are very they continue to exceed expectations. Roger and Larry are the best parts guys in the country. They almost always have the parts I need and are very knowledgeable on older cars. Tim and Chuck in service are a great combination. They resolve issues quickly, efficiently and in a friendly manner. They both work hard to explain the work being done with no surprises. More
Completely amazing experience, from the test drive to delivery of my Panamera Turbo!! Every aspect of purchase was pleasant, non pressured, and a truly enjoyable experience! Boardwalk goes beyond my ex delivery of my Panamera Turbo!! Every aspect of purchase was pleasant, non pressured, and a truly enjoyable experience! Boardwalk goes beyond my expectations in regards to service, knowledge, and selection! Seth was very professional, accommodating to my schedule, and i will definitely refer him to anyone i know needing a new or used vehicle! More
Boardwalk had the car i wanted that i had been having trouble finding any other place. David walked me through options to make the car exactly what i wanted by suggesting wheels and painting modificatio trouble finding any other place. David walked me through options to make the car exactly what i wanted by suggesting wheels and painting modifications. Everyone as the dealership was extremely helpful and stayed late passed closing to work with me to get the car i wanted. More
David Loder was very friendly, helpful and informative before, during and after the sales process. He and his associate, David Gnader, in the finance department and the service department made the whole before, during and after the sales process. He and his associate, David Gnader, in the finance department and the service department made the whole experience very easy and stress free. David Gnader made the finance portion very simple and easy. I would recommend David Loder and his team to anyone looking to buy a car. More
The moment I walked onto the property, Seth walked out of the showroom and was unbelievably attentive to my auto needs and desires. I told him "I didn't want to see my car on every corner". I was very unha the showroom and was unbelievably attentive to my auto needs and desires. I told him "I didn't want to see my car on every corner". I was very unhappy with my Maserati and wanted a car with Porsche quality, 4 doors, but a head-turner. I now have 1 of the "biggest, baddest" Panameras in the US! It looks like the batmobile. It's my favorite of any car I've ever owned, including Jaguar, Mercedes, and Maserati. Seth really KNOWS Porsches, and is very accessible. He even answered his cell phone on Super Bowl weekend (the first time I had to fill the car with fuel) and couldn't get the gas cap off!!!!!! He talked me through it, and I went happily down the road! More
I had been searching for a Porsche for weeks. During this time I contacted Boardwalk Porsche and Janine Whitney emailed me back promptly. At the time I was looking for a Boxster but living 200 miles away fro time I contacted Boardwalk Porsche and Janine Whitney emailed me back promptly. At the time I was looking for a Boxster but living 200 miles away from Plano made the timing difficult for me to look at Boardwalk's inventory before they sold them. I then decided to buy a 911 and bought one promptly from an online dealer in Houston. During this time Janine and I had exchanged many very helpful -to me- emails. So, when I needed someone to look over the 911 I had purchased-there was no hesitation- I contacted Janine and she set it up with Isaac Madrid in the service department. Isaac was just as friendly and informative as Janine had been and made me feel confident that they would inspect the car thoroughly and let me know if they found any issues with it. Isaac communicated with me promptly several times a day to let me know what was going on.If there was any doubt as to exactly what the problem was he let me talk to the man working on the car,Fred, who took as much time as I needed to fully understand the situation and what my options were. Isaac compiled a list of prioritized steps I should consider doing. Isaac also told me about a February special that reduced all the parts they used by 20 per cent-a great savings that I would have not known of! I took their suggestions and they serviced the car and replaced a few things in a very short time. I went to pick up the car and met all these very friendly and knowledgeable people. They treated me like an old friend and showed me around their most impressive facility and introduced me to anyone that had been involved with my car. While Isaac was showing me the car and explaining a few things to me he noticed something else that he wanted to have done before I took it. Janine started showing me the incredible inventory of gorgeous Porsches Boardwalk has. After learning a little more about my preferences she got the keya and we took a new 911 with PDK out for a spin....wow...I have never been so impressed with a car.There is no doubt what my next car will be and to whom I will go to to buy it. I drove my car home and it has performed flawlessly. Janine has kept in touch to make sure all is well. Boardwalk Porsche is an extremely well managed dealership with an incredible group of people who seem to take joy in helping people with the Porsche experience. I did not know what I was missing and now that I own a Porsche I will never be with out one. Thank you Janine and Isaac! More
I purchased my pre-owned GT3RS from Boardwalk about a year ago. Being a track addict I began the process of modifying the car for safety and dual track/street use. As you might imagine, I have been a fre year ago. Being a track addict I began the process of modifying the car for safety and dual track/street use. As you might imagine, I have been a frequent customer of Boardwalk over the past 12 months. The sales process was outstanding. Yes, we negotiated for a long time on price but eventually were able to come to a win win agreement that we all felt very good about. Delivery was fantastic, the car was as advertised, and I drove home with a huge smile on my face! Next on the list was a few parts from Larry to create a dual purpose car. Larry is very knowledgeable, timely, and will give you a fantastic price on the parts you need. Unlike most parts guys at the dealers, he is approachable and works directly with customers and not through the service writer. His customers are just as important as the Technicians. Then came the time to align the car, add safety equipment, and learn to drive. Enter Jeromy and John. Jeromy does a fantastic job of scheduling the service, managing the resources, and delivering the vehicle on time. John is simply the best tech out there for a GT3. He loves talking to customers, has a passion for the cars, and really knows how to get the most out of the car for the driver. John will spend countless hours answering your questions, helping you make decisions, and then implementing what you ultimately decide. He is a real asset to Boardwalk and the Porsche brand. Living in Dallas we have a lot of choices for service, parts and sales. I have been to all of them at one time or another over the past 8 years. I can honestly say Boardwalk has provided the finest Porsche experience ever. More
With my previous experiences I've had with car dealers, I thought this experience would be like the twilight zone and painful. Once I called about the truck and had Janine on the line I was very satisfied w thought this experience would be like the twilight zone and painful. Once I called about the truck and had Janine on the line I was very satisfied with the high level of customer service, professional image, and just pleasant to do business with. Once a price was agreed upon and I drove 1400 miles to purchase the vehicle my sales person made me feel very comfortable. I was worried the tables could be turned since I was 1400 miles from home. That was not the case at all. Sounds weird but doing business with Janine was pleasant. I hope The next car I buy in the future I'm able the have a sales person as good as she is. And ohh yeah I'm very happy with the vehicle purchased as well. Thank much!! More