Porsche Plano

Over the years I have purchased a lot of cars and it is one of those things that are just a necessity of life but at the same time the process is worse than going to the Dentist! I can honestly say that m one of those things that are just a necessity of life but at the same time the process is worse than going to the Dentist! I can honestly say that my perception has been changed regarding car dealers from the time I started emailing David Loder regarding one of their cars till the time I walked into the Boardwalk dealership - pleasant is an understatement. What I expected based on the type and price of cars that are being sold that I would encounter the arrogance that I had already encountered at other Porsche dealerships. Everyone I met at the dealership made me feel at home, welcome and appreciative that I was there looking to purchase from their dealership. David went out of his way to ensure that I was taken care of in all aspects of the purchase even to the point of switching out the drivers seat which had a minor flaw. Most other places would have had me come back for the repair at which time on your return I would have just been another number standing in line. With Boardwalk they kept personnel around to switch out the seat if that had been my preference. Now come on folks, what xxxx car dealer have you been to lately where YOU had a say on anything! At Boardwalk you are actually treated as a real person and I really do not think it would have matter what type of car they were selling. The type of atmosphere encountered at Boardwalk can only be achieved if the person at the top of the food chain truly believes that customer service is the ONLY way any type of company can differentiate from their competitors. It is not just lip service, it is apparent that the individuals employed by Boardwalk have this philosophy engrained in them or they would not be employed at Boardwalk. Thanks again everyone, and yes David this will cost you a white polo! LOL Seriously, for top notch service ask for David Loder, he not only sells Porsche's he drives them as well which says a lot about the vehicles!! More

I highly recommend John Gladwill in the service department based on his knowledge and expertise. He does not do work that is not needed and is truly an expert when it comes to Porsches. department based on his knowledge and expertise. He does not do work that is not needed and is truly an expert when it comes to Porsches. More

Boardwalk Porsche is a first rate dealership. After dealing with other shops and dealers in town I have learned to always come back to Boardwalk. The Service advisers are knowledgeable and caring with dealing with other shops and dealers in town I have learned to always come back to Boardwalk. The Service advisers are knowledgeable and caring without being too stuffy. The parts department is competitive on price and willing to go the extra mile to make sure you get what you need. As far as the service techs, I cannot say enough good things about them. I find the technicians understanding of my desires for the car and willing to make things happen in a way to makes everyone happy. I always use Boardwalk Porsche for my service and parts needs. More

Excellent service dept. Well Trained, friendly and knowledgable staff. Accurate diagnosis and repair of vehicle. I have used this dealership exclusively for maintenance and repair work and intend on knowledgable staff. Accurate diagnosis and repair of vehicle. I have used this dealership exclusively for maintenance and repair work and intend on purchasing my next vehicle from them. More

First visit to Boardwalk but definitely will not be my last! Amazing team starting with Jeromy. Completely knowledgeable. Best service experience I've ever had! last! Amazing team starting with Jeromy. Completely knowledgeable. Best service experience I've ever had! More

Mike made my first Porsche buying experience great! Never experienced a car salesman that cared so much for a customer before and after the sale. Being out-of-state and buying a car that I never test drove o experienced a car salesman that cared so much for a customer before and after the sale. Being out-of-state and buying a car that I never test drove or put my eyes on is pretty nerve racking, but Mike and David Gnager (Finance) made the whole experience easy, even picking me up at the airport. While shopping for my first Porsche, I contacted Porsche dealerships from east-coast to west-coast and you will not find a better Porsche rep than Mike Savoie..Thanks Mike! More

I VISTITED THIS DEALERSHIP THE OTHER DAY, FOR SOME REPAIRS ON MY CAYEENE, AND I WAS EXTREMELY AMAZED AT HOW COURTEOUS AND FREINDLY THE PEOPLE I DEALT WITH WERE AT THIS LOCATION. I HAVE BEEN TO OTHER D REPAIRS ON MY CAYEENE, AND I WAS EXTREMELY AMAZED AT HOW COURTEOUS AND FREINDLY THE PEOPLE I DEALT WITH WERE AT THIS LOCATION. I HAVE BEEN TO OTHER DEALERSHIPS, WHERE YOU’RE JUST ANOTHER CUSTOMER COMING IN FOR SERVICE. THIS BY FAR WAS THE BEST SERVICE I HAVE EVER RECEIVED. THE FIRST PERSON I DEALT WITH JOSH, HE WAS SO NICE AND FREINDLY THE MINUTE I GOT THERE. I THEN WAS ASSISTED BY ISAAC MADRID, AND HE WAS VERY COURTEOUS AND HE WENT OUT OF HIS WAY TO MAKE SURE MY QUESTIONS WERE ALL ANSWERD. USUALLY WHEN I TAKE MY CAR IN, I GET BRIEFED FROM A PAPER, BUT HE WENT OVER EVERYTHING WITH ME, THAT NEEDED TO BE DONE. ISAAC MADE ME FEEL I COULD TRUST HIM, AND I DIDN’T FEEL LIKE JUST ANOTHER CUSTOMER, I FELT LIKE I WAS PART OF A FAMILY, THE PORSHE FAMILY. I EXPLAINED TO HIM I WAS IN A RUSH AND NEEDED TO MAKE IT TO AN APPOINTMENT AND IF HE COULD KINDLY GET ME IN AND OUT AS FAST AS POSSIBLE. I WAS NOT THERE LONG; HE MADE SURE TO GET MY VECHICLE TAKEN CARE OF IN A VERY TIMELY MANNER. USUALLY I HAVE TO SIT AND WAIT FOR A FEW HOURS ON MY CAR AT OTHER DEALERSHIPS, BUT I WAS IN AND OUT. I TELL YOU, I WILL NEVER GO TO ANOTHER PLACE FOR SERVICE, THIS IS NOW THE PLACE I WILL GO EVERYTIME I NEED SERVICE AND I WILL REFER ALL MY FRIENDS AND FAMILY ABOUT THIS LOCATION. More

I've worked with Jeromy Boulet in the service department since 2006. Jeromy continues to go above and beyond. His well-rounded knowledge of the Porsche product line and customer-oriented approach is rarely since 2006. Jeromy continues to go above and beyond. His well-rounded knowledge of the Porsche product line and customer-oriented approach is rarely seen in today's volume environments. He inspires confidence and properly represents the Porsche brand. He always delivers. He is always engaged with the customer (even when he's juggling more than one priority). His price quotes are always correct. There are never any surprises. The service department at Boardwalk was a key factor in our decision to purchase a 2008 Cayenne S for my wife. More

Mike was extremely helpful. It is intimating to walk into a Porsche dealership for the first time, regardless of if you can afford one of their vehicles or not. I don't dress particularly well or appea into a Porsche dealership for the first time, regardless of if you can afford one of their vehicles or not. I don't dress particularly well or appear as a typical Porsche driver, but Mike greeted me quickly as I walked in and set me at ease and took me seriously. His personality was the primary reason I stayed with this dealership to find a vehicle as opposed to shopping around. More

This would be better served over the phone because you would be able to hear my enthusiasm by how much I like my team. I race my Porsche so have my car in the shop 2x+ a month for service and upgrades. would be able to hear my enthusiasm by how much I like my team. I race my Porsche so have my car in the shop 2x+ a month for service and upgrades. Jeromy is the perfect conduit to the service team. He's organized, polite and responsive. I NEVER have to repeat myself nor wonder if everything got done. He confirms everything I request and keeps me up-to-date every step of the way. Class Act. Now regarding John. I'm convinced there's not a better Porsche mechanic who knows and appreciates what a true racing enthusiast demands. I bought my Porsche from Park Place and John Gladwill's ability to communicate and educate has made me a Boardwalk Porsche fan. I maybe moving to NYC in 24 months and if I do, I'm going to solicit him to relocate there as well. :) Let me know if you have any follow-up questions to my comments. More