Porsche Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I met Mark Laurenzi at Boardwalk Porsche and I must say that he is an absolute pleasure to do business with. Mark was respectful, friendly, very knowledgeable about the Porsches plus he took the time to an that he is an absolute pleasure to do business with. Mark was respectful, friendly, very knowledgeable about the Porsches plus he took the time to answer all of my questions openly and honestly. I am a very picky car buyer so I peppered him with many questions and comments but he patiently answered all of my questions and it was all "no pressure". He even came in to the dealership on his day off so that I can take a second test drive. If you are in the market, I strongly recommend Mark Laurenzi at Boardwalk. He is a class act. More
It's been a couple of months since we bought our Panamera, but I couldn't let my laziness in filling out a review stop me from giving Tracy Rabey and Owen Ford their props on such awesome customer s Panamera, but I couldn't let my laziness in filling out a review stop me from giving Tracy Rabey and Owen Ford their props on such awesome customer service. After not finding what we were looking for in Fort Worth, we trekked over to Plano and, with Owen & Tracy's help, found a car we love. They stayed late for us on a Friday night when I'm sure they had plans (thanks again, guys!) and treated us fabulously. No pressure, just great customer service. I also dealt with Larry Irby, the parts manager, the following week who was great in getting me some really nice wheels/tires AND squeezing me in the same day to get them put on the car. Overall, Boardwalk is a class act and we wouldn't hesitate to purchase another car there. More
Adrian from Sales and Suzanne from the Finance department provided a great experience to us. I would definitely recommend the dealership for a great buying experience. - Best, Valmiki provided a great experience to us. I would definitely recommend the dealership for a great buying experience. - Best, Valmiki More
I went to Boardwalk Porsche to buy a used car. I had a trade-in. Neither vehicle was a Porsche. And my trade-in was not a standard type vehicle. It was a Public Safety Fleet type of SUV. So, the entire sa trade-in. Neither vehicle was a Porsche. And my trade-in was not a standard type vehicle. It was a Public Safety Fleet type of SUV. So, the entire sale and trade-in process was totally out of the norm for the Boardwalk sales people and the finance department. I think that many other dealerships would have sent me to a competitor just to give same a hard time! But instead the staff at Boardwalk literally bent over backwards to help me make a purchase with an odd trade-in. They were friendly and courteous during the several hours that I was in the store. In addition, I learned some interesting facts about the Porsche that I do own. They answered questions that I had long had about that car ( Boxter). I was very pleased with the attention to detail that Chris Williamson gave the whole sales process - this despite the fact that I wasn't there to purchase a new car. More
Adrian was very profesional and informative. He was able to answer all my questions on this particular vehicle as though he owned one. Even though the vehicle was used and one of the least expensive ones on to answer all my questions on this particular vehicle as though he owned one. Even though the vehicle was used and one of the least expensive ones on the lot, Adrain treated me and my wife as though we were buying a $180,000 Porsche/ More
Simply the Perfect example of customer service- from attitude to knowledge. He answers the phone every time and insure that the service necessary is handled efficiently and effectively. He also makes us attitude to knowledge. He answers the phone every time and insure that the service necessary is handled efficiently and effectively. He also makes us aware of any new service information andkeeps us up to speed on any special cars available in the showroom. His knowledge ofthe cars- both stock and extras- is comprehensive and along with Larry in parts and Chuck in Tech, the team is incredible More
I also left this same review on Edmunds.com, but worth repeating. We have purchased 2 new Porsches from Boardwalk (a Boxster in 2005 and a Carrera Cabriolet last month). Both experiences were stellar, repeating. We have purchased 2 new Porsches from Boardwalk (a Boxster in 2005 and a Carrera Cabriolet last month). Both experiences were stellar, from the sales person (Tracy Rabey) to the manager (Owen Ford) to the finance department. The multi-day negotiations (pace dictated by us) went smoothly, and we did not feel as though we were in a fight to get a deal that we could live with. At the end, we got an exceptional deal and the post-sales followup by both the salesman and the manager has been exemplary. We tried to work with a dealership (slightly) closer to us, but the experience was night and day. I would highly recommend Boardwalk to anyone looking to purchase one of these great machines! More
I have worked with Jeromy for some time now as a Boardwalk service writer. I call him specifically because I know he will take excellent care of me. I'm picky about my Porsches and he accommodates Boardwalk service writer. I call him specifically because I know he will take excellent care of me. I'm picky about my Porsches and he accommodates my concerns for the safety and protection of my car while it is in Boardwalk's care. He insures the services are performed as requested and always keeps me updated with status. His relationships with my favorite techs are excellent as well. I consider Jeromy an important reason to keep coming back to Boardwalk. More
I am a small independent maintenance and race prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk w prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk were not so supportive. Parts Manager Larry Irby and wholesale shop liaison Roger Renyolds plus Thomas Freeman and Matt Gideon make sure I get the parts I need, when I need them. And they are a big help when one of the old mysteries need solving. And speaking of old mystery solvers, Cliff Blackshear, the service shop foreman is a treasure trove of information from the beginning of time, and I have heard rumors that the factory thinks he along with John Gladwell are one of many reasons Porsche cars rate so highly in JD Power's quality surveys. And then how can I close without thanking Robert McDaniel’s for doing street/track and track setups for me while I got setup to do them, and then for verifying them for me while I got my equipment set up. What a great support group for my little shop. Like I said, I could not stay in business if they were not there to give me the wonderful, high quality products and support they provide. Joe McGlohen Mustard Racing Services Arlington TX More
While I'd rather just skip the hassle of car service, working with Jeromey and Boardwalk make it as easy and convenient as possible. Jeromy is the only advisor I've worked with since moving to Dallas an working with Jeromey and Boardwalk make it as easy and convenient as possible. Jeromy is the only advisor I've worked with since moving to Dallas and selecting Boardwalk for service. I rely on him to coordinate service basics and trust his recommendations on any Porsche service or accessories. I've never been given bad advice. He sends timely updates and calls when my car is ready and it is normally ready when promised. Bottom line, Jeromy makes you feel like you have a friend working at the dealership. Convenience and quality of the loan cars is very much appreciated. Quality of work is excellent. And I've also found that I can get service scheduled on relatively short notice. Boardwalk lives up to my expectations of what a service department should be for a world class car. More