Porsche Plano

I went to Boardwalk Porsche to buy a used car. I had a trade-in. Neither vehicle was a Porsche. And my trade-in was not a standard type vehicle. It was a Public Safety Fleet type of SUV. So, the entire sa trade-in. Neither vehicle was a Porsche. And my trade-in was not a standard type vehicle. It was a Public Safety Fleet type of SUV. So, the entire sale and trade-in process was totally out of the norm for the Boardwalk sales people and the finance department. I think that many other dealerships would have sent me to a competitor just to give same a hard time! But instead the staff at Boardwalk literally bent over backwards to help me make a purchase with an odd trade-in. They were friendly and courteous during the several hours that I was in the store. In addition, I learned some interesting facts about the Porsche that I do own. They answered questions that I had long had about that car ( Boxter). I was very pleased with the attention to detail that Chris Williamson gave the whole sales process - this despite the fact that I wasn't there to purchase a new car. More

Adrian was very profesional and informative. He was able to answer all my questions on this particular vehicle as though he owned one. Even though the vehicle was used and one of the least expensive ones on to answer all my questions on this particular vehicle as though he owned one. Even though the vehicle was used and one of the least expensive ones on the lot, Adrain treated me and my wife as though we were buying a $180,000 Porsche/ More

Simply the Perfect example of customer service- from attitude to knowledge. He answers the phone every time and insure that the service necessary is handled efficiently and effectively. He also makes us attitude to knowledge. He answers the phone every time and insure that the service necessary is handled efficiently and effectively. He also makes us aware of any new service information andkeeps us up to speed on any special cars available in the showroom. His knowledge ofthe cars- both stock and extras- is comprehensive and along with Larry in parts and Chuck in Tech, the team is incredible More

I also left this same review on Edmunds.com, but worth repeating. We have purchased 2 new Porsches from Boardwalk (a Boxster in 2005 and a Carrera Cabriolet last month). Both experiences were stellar, repeating. We have purchased 2 new Porsches from Boardwalk (a Boxster in 2005 and a Carrera Cabriolet last month). Both experiences were stellar, from the sales person (Tracy Rabey) to the manager (Owen Ford) to the finance department. The multi-day negotiations (pace dictated by us) went smoothly, and we did not feel as though we were in a fight to get a deal that we could live with. At the end, we got an exceptional deal and the post-sales followup by both the salesman and the manager has been exemplary. We tried to work with a dealership (slightly) closer to us, but the experience was night and day. I would highly recommend Boardwalk to anyone looking to purchase one of these great machines! More

I have worked with Jeromy for some time now as a Boardwalk service writer. I call him specifically because I know he will take excellent care of me. I'm picky about my Porsches and he accommodates Boardwalk service writer. I call him specifically because I know he will take excellent care of me. I'm picky about my Porsches and he accommodates my concerns for the safety and protection of my car while it is in Boardwalk's care. He insures the services are performed as requested and always keeps me updated with status. His relationships with my favorite techs are excellent as well. I consider Jeromy an important reason to keep coming back to Boardwalk. More

I am a small independent maintenance and race prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk w prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk were not so supportive. Parts Manager Larry Irby and wholesale shop liaison Roger Renyolds plus Thomas Freeman and Matt Gideon make sure I get the parts I need, when I need them. And they are a big help when one of the old mysteries need solving. And speaking of old mystery solvers, Cliff Blackshear, the service shop foreman is a treasure trove of information from the beginning of time, and I have heard rumors that the factory thinks he along with John Gladwell are one of many reasons Porsche cars rate so highly in JD Power's quality surveys. And then how can I close without thanking Robert McDaniel’s for doing street/track and track setups for me while I got setup to do them, and then for verifying them for me while I got my equipment set up. What a great support group for my little shop. Like I said, I could not stay in business if they were not there to give me the wonderful, high quality products and support they provide. Joe McGlohen Mustard Racing Services Arlington TX More

While I'd rather just skip the hassle of car service, working with Jeromey and Boardwalk make it as easy and convenient as possible. Jeromy is the only advisor I've worked with since moving to Dallas an working with Jeromey and Boardwalk make it as easy and convenient as possible. Jeromy is the only advisor I've worked with since moving to Dallas and selecting Boardwalk for service. I rely on him to coordinate service basics and trust his recommendations on any Porsche service or accessories. I've never been given bad advice. He sends timely updates and calls when my car is ready and it is normally ready when promised. Bottom line, Jeromy makes you feel like you have a friend working at the dealership. Convenience and quality of the loan cars is very much appreciated. Quality of work is excellent. And I've also found that I can get service scheduled on relatively short notice. Boardwalk lives up to my expectations of what a service department should be for a world class car. More

Adrian & Boardwalk completely exceeded my expectations! Customer service is taken very seriously there & is always truly a pleasurable experience! I have purchased multiple cars from them a expectations! Customer service is taken very seriously there & is always truly a pleasurable experience! I have purchased multiple cars from them and I am always well taken care of! After the sale they have hands down the most amazing service & parts department!! More

Me and my son went to this dealer to look at the Porsche GT3RS they had in the showroom. We walked in the dealership opened the door and got inside the vehicle and Mark approached us with a smile and told u GT3RS they had in the showroom. We walked in the dealership opened the door and got inside the vehicle and Mark approached us with a smile and told us everything we needed to know about the vehicle with no sales pressure .He made us feel welcomed as if we were in our own garage in our house .Surprisingly enough we walked out of the dealership with the car same night .This was almost 2 years ago.To this date Mark and the whole crew has been extremely friendly and helpful with any questions about the vehicle and anytime we go to the dealership for service Tim and the crew treats us just the same. Dealership sponsors so many events for their clients through out the year and keep everyone in touch. The BEST car buying and owning experience i ever had. Mark still calls every few months and checks to make sure the vehicle is still performing the way it should .If u are in the market to buy a vehicle without any hesitation you need to call Mark you will not regret it . More

I had a great experience working with Mark yesterday at Boardwalk Porsche. This is my second car that I have bought from Mark. He really knows the cars and the deal I got was wonderful!! Thanks Mark!!! Boardwalk Porsche. This is my second car that I have bought from Mark. He really knows the cars and the deal I got was wonderful!! Thanks Mark!!! More