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Porsche Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.9
439 Reviews
Porsche Palm Springs Welcome to Porsche Palm Springs a Porsche Premier Dealer Welcome to Porsche Palm Springs, Palm Springs CA's only Porsche Dealership. Porsche Palm Springs prioritizes continuous improvement, honors the heritage of the Porsche brand, and passionately enlightens and activates customer ownership. Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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3735 E. Palm Canyon Drive

Palm Springs, CA

92264

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Showing 439 reviews

March 24, 2023

Awesome, personal, first class service. The utilization of texting and the links to review the service process and approve repairs is so easy and efficient. More

by rzankich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle and Erica
Report | Print
Apr 06, 2023 -

Porsche Palm Springs responded

Thank you for your wonderful review! We strive to provide the best customer service, and it's great to hear when we exceed expectations. We are delighted that our texting service allowed you to access information easily and quickly, while understanding all the details of your repair process. Your feedback is much appreciated, and we look forward to welcoming you back soon!

March 22, 2023

Incredibly friendly service. Extremely communicative and always delivers as promised. Danielle is the best service advisor. And they have great coffee! More

by fanawalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Brian
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Apr 06, 2023 -

Porsche Palm Springs responded

Thank you for your kind words about Porsche Palm Springs, Fana. We are so glad to hear that Danielle was able to make sure your service needs were met in a timely and communicative manner. We truly appreciate your feedback and we thank you for being a loyal customer. It's always our goal to provide the best possible service experience, so to hear that you've enjoyed it is the best reward we could ask for! And of course, nothing beats a nice cup of coffee while you wait! We look forward to serving you again soon!

March 20, 2023

Very courteous and serviced on time. They are really taken care of me very well More

by bgovindhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 28, 2023 -

Porsche Palm Springs responded

Thank you for choosing Porsche Palm Springs and taking the time to review your experience. We are delighted to hear that our team was able to accommodate you in such a courteous and timely manner. Our team strives to provide exceptional service and we are thrilled that we were able to exceed your expectations. We appreciate your kind words and look forward to welcoming you again soon!

March 18, 2023

I feel like royalty at Porsche Palm Springs. All interactions have been positive, and I look forward to my service appointments. Kudos to Ken and Danielle for their top-shelf service. More

by SuperB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken and Danielle
Report | Print
Apr 28, 2023 -

Porsche Palm Springs responded

Thank you for choosing Porsche Palm Springs and leaving us your kind review. We are thrilled to know your experience here has been positive and that we have earned your loyalty. It is wonderful to hear you have had such great interactions with Ken and Danielle, and I am glad their top-shelf service has gone above and beyond to make sure your visits have been outstanding. We appreciate your support as a loyal customer and would like to remind you of our special benefits, offers, and events in the future for appreciation! Warm regards, Porsche Palm Springs Team

March 12, 2023

Bryce, Excellent service writer he made me informed for all things needed And ask if a loaner was needed or a home pic up More

by rickerickson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce
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Apr 28, 2023 -

Porsche Palm Springs responded

Thank you for rating Porsche Palm Springs five stars, Rick! We are always delighted to hear such warm reviews about how Bryce had exceeded your expectations. It's so wonderful to hear about how he made sure that you were informed for all things needed, and inquired whether you'd require a loaner or a pick-up service. We will share your kind words with our entire team here, especially Bryce! We've got an amazing team of highly experienced service writers who always strive to provide the utmost comfort and satisfaction when you visit us. Thank again for taking the time out of your day to share your experience with us. We look forward to seeing you soon at Porsche Palm Springs!

Apr 28, 2023 -

rickerickson responded

Always such a joy to go in

March 10, 2023

Although I'm not happy there's a problem with the PCM in my car, I was very pleased that the problem was identified quickly and dealing with Danielle was a pleasure! More

by Macan PS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Apr 28, 2023 -

Porsche Palm Springs responded

Thank you for the 5-star review! We are so pleased that Danielle was a pleasure to work with and managed to identify the issue with your car quickly. Our customer care team strives to go above and beyond in everything they do and it's great to receive such positive feedback. We sincerely apologize for any problems or inconvenience caused by the PCM in your car, but we hope our customer experience helped make up for it. If there's anything else we can do for you in the future, please don't hesitate to reach out!

March 08, 2023

Great service, timely communication, and good follow up from service advisor. Danielle is very knowledgeable and friendly. More

by gonzalezman
Recommend Dealer
Yes
Employees Worked With
Danielle
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Apr 28, 2023 -

Porsche Palm Springs responded

Thank you for your five-star rating! We are so glad to hear that our service advisor Danielle was knowledgeable, friendly and timely in her communication with you. It is great to know that we have met, and even exceeded your expectations. Danielle will be thrilled to hear how pleased you are with her work. Customers like yourself make us strive each day to provide the best possible service and experience. Thank you again for taking the time to rate Porsche Palm Springs, we look forward to serving you again soon.

February 27, 2023

Always great service. Incredibly professional staff and terrific facility. Has to be one of the best Porsche dealerships in the US More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff but others helped, too
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Feb 28, 2023 -

Porsche Palm Springs responded

Thank you for your kind words, Frank. Danielle and Meme are both valued members of our team and I'm glad they were able to provide you with excellent service. We're happy to have you as a customer and we hope you'll visit us again soon.

Feb 28, 2023 -

Porsche Palm Springs responded

Thank you for your kind words, Frank. Danielle and Meme are both valued members of our team and I'm glad they were able to provide you with excellent service. We're happy to have you as a customer and we hope you'll visit us again soon.

February 25, 2023

Excellent service communication and experience. Thank you. Not much more to say thank you much More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
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Feb 28, 2023 -

Porsche Palm Springs responded

Ken, thank you for your kind words and five-star review of Porsche Palm Springs. We are thrilled to read that you had an excellent service communication and experience during your visit. Thank you for choosing us and we hope to see you again soon!

February 22, 2023

Fast and friendly! Danielle is so friendly and kept me completely updated on the status of my car. Meme took payment and was so friendly and made sure I was fully sat More

by billarscot
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danielle, Meme
Report | Print
Feb 28, 2023 -

Porsche Palm Springs responded

Thank you for your kind words about Danielle and Meme. We're so happy to hear they provided excellent service during your visit! Porsche Palm Springs is proud to have such friendly and knowledgeable employees who are dedicated to providing the best experience possible for our guests. Thank you again for choosing us and we hope to see you soon!

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