Porsche Orlando - Service Center

The whole dealership is welcoming with the service department second to none in Central FL. I'd recommend the service department to anyone driving anything. Joe, my service advisor goes out of his way department second to none in Central FL. I'd recommend the service department to anyone driving anything. Joe, my service advisor goes out of his way to make sure your visit is satisfactory. The treatment here is atypical of other dealerships. More

Great experience. Was prompt, attentive, call me back to provide an update and was accommodating when I came to pick up. Was prompt, attentive, call me back to provide an update and was accommodating when I came to pick up. More

I had a dead battery and the dealership came through with flying colors. Thanks to Teddy who always goes above and beyond (drove over on his day off to jump my car) and to Chad and Aaron for being ready for flying colors. Thanks to Teddy who always goes above and beyond (drove over on his day off to jump my car) and to Chad and Aaron for being ready for me when I arrived. I appreciate the support commensurate with buying a luxury sports car — it was a hassle-free experience! More

Great dealer. Friendly. Professional. Competent. Thank you for also washing my car every time. Will definitely recommend them. Friendly. Professional. Competent. Thank you for also washing my car every time. Will definitely recommend them. More

Joe was great. He repaired my car in 3 days so we could resume our vacation. He repaired my car in 3 days so we could resume our vacation. More

Aaron was a great advisor. Everything was on point and on time. Thanks for your service Everything was on point and on time. Thanks for your service More

Great service, extremely satisfied, Aaron went above and beyond, gave a me a loaner right away didn't take more than ten mins to get me out and back on the road. Made sure all recalls and warranties where t beyond, gave a me a loaner right away didn't take more than ten mins to get me out and back on the road. Made sure all recalls and warranties where taken care of. Extremely satisfied. More

Porsche of Orlando very kindly helped us in a minor emergency as we were driving back to North Carolina from Florida. The battery for my Panamera died on a Saturday and the service department quickly a emergency as we were driving back to North Carolina from Florida. The battery for my Panamera died on a Saturday and the service department quickly and helpfully replaced the battery. This is providing the service that causes Porsche owners to keep buying Porsches More

On March 22, 2022 i was told by Porsche Orlando of Maitland Florida that my car was due for a recall. I asked them what part and they could not tell me which part. I told them I will need a loaner car Maitland Florida that my car was due for a recall. I asked them what part and they could not tell me which part. I told them I will need a loaner car if it will take long so they gave me a loaner car. I asked them to complete on oil change and do a full inspection of the vehicle. One week later the dealership called me and told me my car was ready. Upon picking up my car, I noticed that there was no inspection paperwork so I asked the advisor if an inspection was done. He said “umm yea we did an inspection” and I said how can I see the results of the inspection and he looked through the papers and couldn’t find the inspection sheet, then replied “yes they did an inspection and everything is good”. I then asked which part was it that was changed during the recall, and he told me “it was the..” then looked at the paper and read off the name of the part. I asked him where that part was in the car and he said he’s not sure. I then took the car home and while driving home my girlfriend noticed that the car sounded different. I told her it is driving ok. Maybe because of the part they fixed. The care seemed to be driving fine, but then within the same week of me getting it back, I was driving on the highway and turned on the cruise control. Within 20 min the transmission went out and I had to pull over. The car would not switch into gears. I towed the car back to Porsche of Orlando in maitland Florida where this time they denied me the loaner car and said they could just give me a ride home and not a ride back to the dealer ship. I rented a car. They then called me that Monday and told me they received the car but will check it out later this week. One day later they told me they did a check and the transmission has a fault they don’t repair and only replace for $16000. I told him I don’t have that much money. He Then said I owe $247 for the checkup. I told him They didn’t even call me to say how much the checkup was. Then he said “uhh I tried to tell you that yesterday.” I asked him what did u do to check, did u just hook it to the computer and he said yes. That’s all they can do without taking it apart. Then he put me on hold and then said don’t worry the checkup is free. My car was driving perfectly with no issues since I bought it. It’s really messed up that they called me in for a recall then worked on a part that connects to my suspension and transmission, one week later my transmission has a fault and they assume no responsibility and leave me with a broken car, no backup car, $16,000 bill, and $8,000 left to pay back to the car loan. I’m really disappointed in Porsche Orlando, as I expected a higher quality of care for my vehicle, and a 5 star customer experience. I don’t know if they broke my car intentionally since I declined a $3000 service B that same day or if they just do sloppy mechanic work but it’s really said I was a victim today. Stay away from this business if you love your car, cause it could be you tomorrow. More