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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
742 Reviews

742 Reviews of Joe Rizza Porsche - Service Center

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September 17, 2018

Excellent Service Took my Panamera infor service. Gave a loaner even though I had reserved one. Overall, excellent service. Will use this dealership again for Porsch More

by Panamera Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 18, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 13, 2018

excellent service For my experience in the last year or so very happy with the sales service and management I definitely recommend this dealership for all of the above More

by NICKPORTO2827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Martin, John Kitzmiller
Sep 13, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience! If you need anything else please don't hesitate to reach out to us. Take care. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 13, 2018

They couldn’t have been more professional They were quick & professional. I love my car!! Paul Amato is so knowledgeable in his job! I would recommend him to all my friends & Family. More

by MOPCAP96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Amato, Bob Belcher
Sep 18, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 11, 2018

Car received a great wash inside & out. I was very pleased Car was completed in timely fashion. John was great in allowing me to pick up my car late - after hours. Car received a great wash inside & out. I More

by ARLEN.SIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 13, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Arlen, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 10, 2018

Best service I’ve gotten at a dealership Very good service they looked out for me and accommodated any requests I had. Really loved how they knew my name and texted me status updates on my ca More

by KBAZ96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Pudlewski, John Kitzmiller
Sep 13, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 10, 2018

Best experience for service We always have good communication with the Service team at Porsche. They do a fantastic job and help me keep my car in great shape. More

by Bilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nord the driver, John Kitzmiller
Sep 13, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 04, 2018

Friendly dealership The team was very good to me, i'm driving the car I always wanted, traded a Macan for a 911S. I've head of dealers that are much more difficult t More

by MSHEA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Excellent service and great people. Warranty repair on a sensor went perfect. quick diagnosis and good work. Car was returned looking better than when I dropped it off. I will return. More

by B.emberton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 03, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

PCM issues John is great to work with. However, the initial problem with my radio still persists, and has actually got worse. I'm not happy about that part of More

by ade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 03, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about the problem that persists with your radio. We hope to talk with you soon. Sincerely, Rawan Altaher - raltaher@rizzacars.com

November 14, 2015

Rizza fixed what 13 years of other techs couldn't Bob Belcher and his team successfully diagnosed and fixed a rare problem with my Carrera engine. 13 years worth of other techs working on the car fro More

by KrazyKat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Belcher
Nov 16, 2015 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for the wonderful review. We are glad that Bob and the rest of our team could get your vehicle fixed up and back in good running order. Thank you for choosing us for your vehicle service needs. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

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