Joe Rizza Porsche - Service Center

Blown tire chipped rim!!! Had a blown tire and chipped my rim, on my way to my son piano lesson. Called Porsche RA and they assisted quick! They ask me where do I want to take Had a blown tire and chipped my rim, on my way to my son piano lesson. Called Porsche RA and they assisted quick! They ask me where do I want to take it and I said please take it to MY Porsche dealership of Orland Park. Ok no problem they said. Truck show up in 30 mins. They were so fast make jimmy John fast looks slow. Called up my dealership and I ask for John as always but Was busy assisting someone else so I said ok Chris maybe you can help me out. It was late and the service department was getting ready to close. Chris was professional and quickly assisted me to have the vehicle drop off. Called me the next day and told me tire on order and rim being repair soon. You can cheat on your girlfriend but not this dealership. Bought here and service here will not go no where unless I get treated hat way! Bottom line best Porsche dealership in Chicago land! Thank you again Chris for following up with me again after I got my vehicle back over a week. Please keep up the great service that you guys provide! Sign, Mike P More

Annual service Had both my 911 and panamera annual service done. Both done as promised on time. Easy and convenient with pick up and loaner car. Would definitely r Had both my 911 and panamera annual service done. Both done as promised on time. Easy and convenient with pick up and loaner car. Would definitely recommend and return for services More

John was very helpful and accommodating. I was very pleased with the way I was received as a new customer. I will return in the future. I found the driver/porter,Nick very friendly and a grea I was very pleased with the way I was received as a new customer. I will return in the future. I found the driver/porter,Nick very friendly and a great conversationalist as her gave me a ride to and from Barnes and Nobel. More

Thanks Great service. Very courteous and helpful. Nice new facilities. I appreciate the snacks and water and beverages while waiting but Steak and potatoes Great service. Very courteous and helpful. Nice new facilities. I appreciate the snacks and water and beverages while waiting but Steak and potatoes would be better. :-) Overall great experience with John and Chris in service. More

Thank you I stop by to ask about an oil change and was told that i can do it right now with no appointment neccessary I was done the same day Thank you I stop by to ask about an oil change and was told that i can do it right now with no appointment neccessary I was done the same day Thank you More

Great service John is always very professional and polite. He is the reason we drive an hour for service on our Porsche. We absolutely love the service team. John is always very professional and polite. He is the reason we drive an hour for service on our Porsche. We absolutely love the service team. More

Nice Relaxing Experience Performance Excellence and environment you would come expect at a Porsche Dealership. John was very cordial and took the time to answer all my questi Performance Excellence and environment you would come expect at a Porsche Dealership. John was very cordial and took the time to answer all my questions. Nice people all around! More

my home team at Orland Porsche always have liked the group at rizza porsche now w/ new facility more than ever. will be scheduling service soon and am concerned about ongoing issue always have liked the group at rizza porsche now w/ new facility more than ever. will be scheduling service soon and am concerned about ongoing issue w/ my start / stop technology, . it has malfunctioned from day one of ownership [ have made it known to service] and continues to malfunction to this day. the other day it worked fine on a morning drive [ first time ever] next day was back to its old tricks. i am well aware of parameters needed to be met for this feature to function but i believe i have a faulty unit or perhaps this issue is endemic to all macans. this is a disappointment to me as i have a world of respect for porsche engineering but feel porsche has dropped the ball on this. as you know gas mileage is none to good on this vehicle and not having this feature makes it that much worse. hoping the dealership can finally resolve this little problem to our satisfaction. regards michael cullen More

Great service RepJohn Kitzmiller but sub par repair details John, you did great work while i was at your dealership. Unfortunately, it appears that the service person who performed the work on my moonroof John, you did great work while i was at your dealership. Unfortunately, it appears that the service person who performed the work on my moonroof stood on my door sill at some point with his shoes on. Possibly to better access the moonroof? As he did this he left some scratches on the plastic portion of the door sill and also some fresh grease from the bottom of his shoes. I did take some pics of the grease before I removed it but the scratches are still present. John, I do appreciate your professionalism and outstanding customer service. Thank you in advance, Alvaro Zamora More

Service Responsiveness We purchased our Porsche at another dealership and after going there for service two times we decided to try Porsche Orland Park. I cannot say enough We purchased our Porsche at another dealership and after going there for service two times we decided to try Porsche Orland Park. I cannot say enough about how pleased we are with the service that we receive. John Kitzmiller, our service representative, is extremely responsive, always professional, and truly lets you know that resolving any needs and concerns you might have are his first priority. For us...good service is the key and we could not be happier. John is a true asset to your dealership. Paula Jones More