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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

743 Reviews of Joe Rizza Porsche - Service Center

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April 30, 2019

Amazing Service as Always! I took my Macan Turbo in for winter/all season tire exchange. The service was the appropriate length of time and Mark C., the Porsche certified techni More

by LATORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Czarnecki, John Kitzmiller
Apr 30, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 30, 2019

Very good The service is great and made everything very easy on me. The best thing about the service was that they gave me a loaner and dropped it off at my off More

by PPOTACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 30, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

PPOTACH, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 30, 2019

Superb!! John Kitzmiller (Porsche service advisor), does an exceptional job communicating the service process (time, cost, etc). Very polite and professional. More

by C.Fry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 07, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Reviews like yours are truly a breath of fresh air! John is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, Rawan Altaher - raltaher@rizzacars.com

April 30, 2019

My experience with the service team. The service associate was a pleasure to deal with and took plenty of time to explain the inspection that was performed on my car, options and cost. He More

by GEORGE.WALSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
May 07, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

George, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best regards, Rawan Altaher - raltaher@rizzacars.com

April 30, 2019

Friendly oil change experience! Just a quick note to say John and the Porsche Rizza team provided me exemplar service! I would recommend any make and model for service at this top no More

by FPL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 07, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hi and thanks for the great feedback! I'm very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Rawan Altaher - raltaher@rizzacars.com

April 29, 2019

"Excellent Service" Thank you Chris Swist for keeping in touch with me on everything they found that needed to be worked on. My 2001 Boxster drives and feels like it's br More

by XKNIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Apr 30, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 26, 2019

PROFESSIONAL SERVICE STAFF John Kitzmiller and staff (as always) provided exceptional service and continue to exemplify the Porsche standard for excellence. The technician that More

by MICHAEL.L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 30, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

We cannot thank you enough for this glowing review of our service center, MICHAEL.L! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 26, 2019

Great service Took my Boxster in for the annual oil change and my service advisor John Kitzmiller took good care of me as always. I purchased a new in dash aircondi More

by GCMEDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 30, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

GCMEDLEY, thank you for the awesome feedback! You're right, John is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

Service on Tire I had a good experience. The only thing I would note is when a customer calls in about their tire to be replaced, the person on the phone should infor More

by WHITE3202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 30, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

WHITE3202, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

Exceptional Boutique approach from initial call to set up service, to picking up the car when completed. Service was completed on time and no issues as always. More

by Inked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 30, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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