Joe Rizza Porsche - Service Center

This dealership has one of the best customer service from all my experience, the whole staff is very friendly and answering all my questions. I highly recommend it to all Porsche owners. all my experience, the whole staff is very friendly and answering all my questions. I highly recommend it to all Porsche owners. More

The team at Orland Park Porsche is top notch. They continually go out of their way to ensure that I am satisfied with any request of them. They are just plain awesome. From making sure that I never continually go out of their way to ensure that I am satisfied with any request of them. They are just plain awesome. From making sure that I never wait to be serviced to ensuring that the job is done to the highest quality. AWESOME!! More

Excellent service. Was able to schedule an appointment at a convenient time. Work was done in a timely and efficient manner. Dealership has nice amenities. Will do future services here. a convenient time. Work was done in a timely and efficient manner. Dealership has nice amenities. Will do future services here. More

Chris was excellent with taking care of me as usual. The Cayenne has suspension failure so I scheduled an appointment to take the vehicle in and a get loaner. He was very professional as alway got me in and Cayenne has suspension failure so I scheduled an appointment to take the vehicle in and a get loaner. He was very professional as alway got me in and out in no time. Did got a chance to check out the new 911 4s which was a beautiful car can wait till the turbo comes out got to get it. Chris updated me and said that the Cayenne needed a new air pump and is on order also notify me that the front brakes are low as I do notice that the peddle is low when braking. To save time I have him go ahead and replace it. Since the pump was under warranty might as well get it taking care of. This is my go to Porsche dealership for purchase and service. Chris and John service team thumps up. Thank you, Mike Phan More

John was absolutely amazing! He accommodated me during the holidays which made a very unpleasant unforeseen occurrence tolerable! Every member of team professional and empathetic. the holidays which made a very unpleasant unforeseen occurrence tolerable! Every member of team professional and empathetic. More

Awesome customer service I waited 2 hours for my truck , John updated me on what service I needed repaired , the waiting area was comfortable.and the they had coffee juice and I waited 2 hours for my truck , John updated me on what service I needed repaired , the waiting area was comfortable.and the they had coffee juice and water. More

Service at another level This is the second Porsche that our house has owned and everytime we need service on our vehicles we always go back to Joe's Rizza. The service adviso This is the second Porsche that our house has owned and everytime we need service on our vehicles we always go back to Joe's Rizza. The service advisors and mechanics gave a detailed overview and answered all our questions and didn't try to get me to have service done that wasn't needed. More

Helpful and Timely Some of these dealers have month out waits , not this time for me at Porsche Orland, convenient appt , took care of a warranty issue on a side light Some of these dealers have month out waits , not this time for me at Porsche Orland, convenient appt , took care of a warranty issue on a side light More

service experience with Christopher Service was on time and on budget. Car was ready promptly and washed. Christopher linked our new cell phones to the car and set up the passenger side Service was on time and on budget. Car was ready promptly and washed. Christopher linked our new cell phones to the car and set up the passenger side mirror to dip when the car is put into reverse. Loaner car was ready for us to use as promised. He set the appointment time to our convienience. Smooth operation. More

Satisfied customer I have visited this dealership for service for the last 12 years and have been satisfied with the level of service they has provided. I pass a number I have visited this dealership for service for the last 12 years and have been satisfied with the level of service they has provided. I pass a number of independent repair shops that could probably repair my vehicle for less but I trust this shop along with the mechanics who services my car. Also whenever I stop by the dealership just to browse, the staff are always friendly and attentive. Whenever I decide it’s time to buy another Porsche I know exactly where I’m going to buy It from. More