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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

743 Reviews of Joe Rizza Porsche - Service Center

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March 05, 2020

Joe Rizza Porsche has the most courteous and professional employees that I’ve encountered. They took their time to show us the different functions and how they worked. More

by MOPCAP96
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller, Adam Stratton, Mike McElree
Mar 06, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2020

The service was excellent. I was informed every step of the way on the progress of the repairs. I’m very pleased with the results. More

by WLAWSON95
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Mar 06, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 20, 2020

My service is always phenomenal. John make sure he goes above and beyond. I appreciate the great customer service experience that I receive every time I walk in the door. More

by INGRAM.JANINE
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rawan Altaher, John Kitzmiller
Feb 27, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Jannie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2020

Service advisor John was outstanding. Knowledgeable, clear, and competent. In comparing with other Porsche dealerships, the price for the repair looks to be on the high side. More

by EVERYONEKNEWHERASNANCY
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2020

Very good service and professional, all done in a very reasonable amount of time. Being greeted was a plus. Christopher was very helpful and answered any questions I had. More

by SEPALANIUK
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2020

correction of previous review Previous review rate was wrong which I did not notice about pricing review. I have 3 years maintenance program which John explained about my mainte More

by absmchung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2020

I was heading out of town the next day and needed my tire fixed. Chris was very responsive and was able to get me in and have my tire replaced. Great service and professional as always. More

by RODC87
Recommend Dealer
Yes
Employees Worked With
Chris Swift, John Kitzmiller
Feb 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2020

Very responsive got everything fixed Christopher was very responsive and worked hard to resolve my service issues and also going the extra mile to work with the insurance company and make More

by JAMESHANNAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 04, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Congratulations on your new purchase, James! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2020

Awesome job as always. The team is always friendly, efficient, and able to deliver my vehicle back in the committed timeframe. Keep up the great work. More

by STEVEDALAL
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 04, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 01, 2020

John always takes care of his customers I bought my Cayenne from this dealer and I always call John for all my service needs. He is very friendly and takes care of his customers. More

by KSCHOUDARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Kitzmiller
Feb 02, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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