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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

743 Reviews of Joe Rizza Porsche - Service Center

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May 11, 2020

Everyone was friendly upon arrived and during my pickup. My car was serviced in a reasonable amount of time. They were ready for me when I picked the car up so I was in and out quickly. More

by G
Recommend Dealer
Yes
Employees Worked With
Christopher, John Kitzmiller, Adam Stratton, Mike McElree
May 07, 2020

Great job on service with John. Very consistent performance. Gave good recommendations. I come back for service because of John. Very knowledgeable and provides the right options. More

by DIRELAND0
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
April 30, 2020

Simple painless and easy with John in service expediting what we needed and some warranty work thanks for adjusting to our schedule it means a lot More

by ANITAKROPP5
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
April 28, 2020

My car have a bunch of things wrong with it so they suggested I trade it in and look at my options. They were able to approve me and give me several options to consider to make a final decision with ab More

by CEZJ9
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, John Kitzmiller
April 21, 2020

Great dealership. Very helpful employees. Great customer service. Never had any problems working with these people. I would highly recommend this place to anyone looking for a car. More

by WARSAW76
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, John Kitzmiller, Adam Stratton
April 21, 2020

The only issue is that I presented an email coupon for a $50 discount on an oil change and was told that you have to purchase another service in order to get the discount on the oil change. The cost would b More

by GLIGGY9
Recommend Dealer
Yes
Employees Worked With
Christopher Swist
April 01, 2020

User friendly as always Loaner was good. Communication User friendly as always Loaner was good. Communication was good. Assessment of the car was thorough and good. Warranty was upheld which is always a More

by BFAKOURI
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 06, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 26, 2020

Excellent! Service on my 2019 Cayenne was a “10” from the time of contact with my service advisor Chris to the delivery of my vehicle upon service completion. Al More

by pdgraffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Apr 06, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 20, 2020

John in Service was great and took good care of my car. It was my first visit for service here and I’ll definitely be coming back for future services. Thank you! More

by muhammadsuleman
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Mar 23, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Porsche Orland Park: A Joe Rizza Dealership was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 19, 2020

Chris is always helpful and considerate. Despite the corona situation the dealership has a glass walled room that is disinfected often put me at ease to get my service done during the pandemic. More

by Berkan
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 23, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

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