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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

743 Reviews of Joe Rizza Porsche - Service Center

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June 28, 2020

Both John and Kris in the service department were very professional. My car was delivered in excellent condition and clean and at the time promised. They provided me with a very nice loaner. More

by RAMON.MANGLANOMD
Recommend Dealer
Yes
Employees Worked With
Kris in the service department ., John Kitzmiller
Jul 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for your outstanding review, Ramon! I'm very happy to hear that John and Kris were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 28, 2020

My experiences at this dealership was great communication was very good the papers are very nice and the service is awesome thank you I would recommend this dealership to everyone. More

by VIVIANDICKERSON77
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital AirStrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rawan Altaher, John Kitzmiller, Adam Stratton, Mike McElree
Jul 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Vivian, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 28, 2020

A very convenient and accommodating service experience. The work was done on time and they even delivered my vehicle upon completion of the timely maintenance work. John Kitzmiller is excellent to deal wit More

by ETCJR1
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 28, 2020

I would have gave 5 stars but the fact that they didn’t offer a loaner was strange to me.almost every luxury brand offer one More

by JOEBAMAL63
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Joe, thank you for the feedback! We are happy to hear about your positive experience at Porsche Orland Park: A Joe Rizza Dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 28, 2020

Chris is awesome very accommodating and professional makes you feel like you are a value customer. I don’t mind ever coming in the dealership. If you leave a message he gets right back to you. Greets y More

by VLEAK11
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to write this review. We are pleased to hear that Chris was able to provide an efficient and overall positive experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 19, 2020

Everyone was so nice and pleasant. I was in an out in no time. The young man who sits at the desk when you first walk in was very professional and helpful. Overall I had a very good experience. More

by NELLBELLS70
Recommend Dealer
Yes
Employees Worked With
The young man who sits at the desk when you first walk in.
Jun 23, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 17, 2020

John was great. I brought over a car for a pre purchase inspection. He squeezed me in at the last minute. I ended up purchasing the vehicle and will be using Rizza for all future service. More

by ANCKRSN
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 18, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 15, 2020

I found Porsche Orland Park to be a friendly reliable dealership. I have an older 911 and they take excellent care of it. John Kitzmiller is an honest and forthright person. More

by Doughamilton645
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 17, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the feedback! We are happy to hear about your positive experience at Porsche Orland Park: A Joe Rizza Dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 09, 2020

John in the service department always provided the best customer service I had comparing from other dealerships. This dealership always gives me a warm welcoming . It’s wonderful to be part of this family More

by SIMONSOPT
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 11, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the feedback! We are happy to hear about your positive experience at Porsche Orland Park: A Joe Rizza Dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 08, 2020

Great customer service!!!! We will be back In the future. Our Porsche was returned all clean and ready to go. Christopher kept us updated of the status of the car. More

by Kevin.schmidt35
Recommend Dealer
Yes
Employees Worked With
We were in contact with Christopher. He was great.
Jun 11, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hello Kevin and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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