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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews
Call Service Center (708) 364-2400

743 Reviews of Joe Rizza Porsche - Service Center

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November 20, 2020

I have been buying cars from Joe Rizza for 40 years.I am I have been buying cars from Joe Rizza for 40 years. I am a satisfied customer and Service Manager John Fitzmiller is great. I would recommend Rizza More

by Thomasrdonovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 25, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your feedback as well as your loyalty, Thomas. We appreciate building long term customer relationships and we truly value your business. If there is anything else that we can assist you with, please let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 20, 2020

Excellent service and knowledgeable staff. One of the nicest Porsche stores in IL. I was there for service and they did excellent work. Great job! More

by CPAROCKSTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 25, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 16, 2020

Great experience. Kept the scheduled appointment time and did the service ahead of schedule. Met the GM and he’d was very friendly and an obvious Porsche enthusiast. More

by CHRIS1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 19, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the feedback! We are happy to hear about your positive experience at Porsche Orland Park: A Joe Rizza Dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 11, 2020

Outstanding service and quality work . Enjoy the pickup and drop off service they provide for your vehicle. The drivers are very courteous and was even given a loaner without requesting it. More

by SKM21946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 10, 2020

John did a great job thank you very muchThey gave me two demo cars that were fantastic and fun to drive I think John even bought me dinner! More

by PALMER7818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything John does for Porsche Orland Park: A Joe Rizza Dealership and our customers. Hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 05, 2020

Chris was very efficient is providing up to the minute updates for the service performed on my Panamera and even offered additional time to store my vehicle overnight due to my hectic WFH schedule. Being More

by RYNWTKNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 03, 2020

Best dealership I have ever been associated with. Your personnel is par excellence. Your service manager is unequaled. I always recommend this dealership to my friends. More

by LEOB3443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 06, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We cannot thank you enough for your wonderful review of Porsche Orland Park: A Joe Rizza Dealership and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 02, 2020

Never again, had my car for a month, didn’t offer a loaner or a good repair rate at all. Went in with one problem left with about 5. Never again Porsche, never again! More

by Yules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Report | Print
Nov 04, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 31, 2020

Chris Swist, and the rest of the service team did an EXCELLENT job. My days are hectic, and they made this process easy for me. More

by RRIVERA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist, John Kitzmiller
Report | Print
Nov 04, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Chris and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Kind regards, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 30, 2020

Very professional service. Chris and Mike communicated in a timely manner regarding the progress of the car. The wheels turned out great! Car was beautifully detailed. Very happy! More

by FDJS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 03, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your kind words about your experience at Porsche Orland Park: A Joe Rizza Dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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