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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
754 Reviews

754 Reviews of Joe Rizza Porsche - Service Center

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January 01, 2021

Excellent experience getting my old wonderful Boxster serviced at Rizza. I chose to wait for the tire swap (winter wheels/tires), fluids etc. The new space is exceedingly comfortable, the staff was tho More

by DanM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jan 06, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 31, 2020

I brought in my Cayenne for a seat issue. Great service department that explained everything and very professional. I would recommend them for service on your Porsche. More

by STAVROPLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McElree
Jan 05, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 26, 2020

I was very happy with the service and also the loaner car not having the inconvenience of looking for someone to pick me up worked out great Barry and as far as pricing was not bad for the service that was d More

by EFM.TRANSPORTATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Dec 30, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2020

Excellent service ,very Friendly and welcoming. Clean facility and Friendly staff members. Cars are very nice and remarkably attractive colors. Services department is exceptional. Thank you More

by DSAMBARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Dec 29, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2020

Chris in service is great. He is very knowledgeable and explains issues thoroughly. He is very personable and really makes the service experience a good one. More

by COREY BAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Five Stars, John Kitzmiller
Dec 30, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2020

Service notified me of a recall then efficiently scheduled and managed my visit. Staff is courteous and knowledgeable. Showroom is comfortable, well-appointed and stocked with tempting inventory. Jo More

by TERRENCEJLONGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A tall young man who was assisting John., John Kitzmiller
Dec 30, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2020

I live Atleast 30 miles from the dealer but they were able to get me in for service and picked up the car from my house and dropped it off at my work. More

by jgeorge315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Dec 29, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the wonderful review and for traveling to Porsche Orland Park: A Joe Rizza Dealership from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2020

My ratings reflex my satisfaction. I have always worked with John Kitzmiller and find him to be very responsible and attentive to any problems concerning my Macan.Being a senior I also appreciate his assi More

by ELZSIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Dec 29, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 22, 2020

Regret buying and servicing my new Porsche at Joe Rizza Porsche of Orland Park. Had issues with the drivers seat. They were supposed to install a new cushion and leather but they messed it up. Seat has More

by jdsomers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohamed Aboutabl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Domark
December 22, 2020

Service was done very quickly and estimate was presented with details so I know up front what I should expect. Good job Porshe! Thank you! More

by Artur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Dec 28, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We cannot thank you enough for this glowing review of our service center, Artur! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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