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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

744 Reviews of Joe Rizza Porsche - Service Center

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February 22, 2021

My appt was on time, the service was top notch as usual overall great experience! I feel really good taking my car to this dealership. More

by PRINCESS-JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 25, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for putting your trust in Porsche Orland Park! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 19, 2021

Great courteous service from pick up to drop off. I would recommend this dealer to any discerning driver. Even though I am 25 mi away the pick up and drop off will make utilize their services More

by 4VEDAS
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We cannot thank you enough for your wonderful review of Porsche Orland Park: A Joe Rizza Dealership and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 17, 2021

Joe Rizza Porsche is my favorite dealership. Exceeding my expectations time and time again. Staff is exceptional and the new facility is great. Good job. More

by Laura S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swift. , John Kitzmiller
Feb 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate the kind words, Laura. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

The mechanic came out to speak with me along with the service writer and I was advised of the work my Cayenne needed. Am very pleased with my experience with the service department. I was even helped wit More

by RCUETOHFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My mechanic was a pleasure to work with but don’t remember his name, John Kitzmiller
Feb 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for your awesome review! We're very happy to hear that our service team was of such great help to you. We take pride in our customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 08, 2021

John, Chris and mechanics are great - been servicing my 2016 911 since 2016. I've always avoided dealerships in the past for service - always felt I was being gouged for unnecessary work. Here, I'm clearly More

by m.garlandroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 11, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

Great service with easy appointments and friendliness. Chris, in service, is very helpful. However, price for oil change is quite expensive. There has been a price increase each time I have had it don More

by GLIGGY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist
Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the great rating! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

I genuinely enjoy the drivers who’ve I’ve encountered, (Lawrence in particular) and customer service has been remarkable. Thanks to Chris Swist and the entire Orland Park Porsche Team! More

by SHARIBERNARD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

This dealership serviced my Porsche Cayenne S. They brought me a loaner Cayenne and picked up mine. They did a great job and took excellent care of my vehicle. It was returned to me nice and clean More

by JONILD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller, Brett Domark, Mike McElree
Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2021

I was at the dealership to have a purchased new key and remaining key newly programmed to my car. While the key program service was performed correctly I was not at all satisfied with the wash and cleaning More

by VONZAA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. We do apologize that your vehicle was not washed to your satisfaction. After speaking with our team it appears it may have been due to the poor weather conditions. We were not able to to get your vehicle back to you as clean as we would have liked. We would like to opportunity to make it up to you and arrange to pick your vehicle up and clean it for you properly. Please reach out to me at your earliest convenience so we can coordinate a time that will work well for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 31, 2021

John is the best. He took extra good care of me. I am happy with the quality of work and the incredible service and follow up. More

by CMCARTHY75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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