Back

Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

743 Reviews of Joe Rizza Porsche - Service Center

Sort by
March 04, 2021

First time in for service. Great service and communication to solve the problem. Thanks to Chris, Frank and John for their help in diagnosing the issue and solving the problem, More

by JHUGHES16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Kitzmiller
Mar 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

Chris and Mike are true professionals who take care of their Customers. Chris handled my warranty claim quickly and to my complete satisfaction. Great job guys! Thanks Jim S. More

by STAVROPLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Service. , Mike McElree
Mar 05, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 01, 2021

Love the dealership but the price for an oil change 378??? Twice the price of a non dealer is ok but this is over the top ridiculous I love this dealer but I am rethinking due to price More

by tgravel536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service , John Kitzmiller
Mar 04, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 01, 2021

Christ at service department is still the best, goes above and beyond for their customers. Porsche of Orland park is my only go to dealership since my purchase! Thank you again for your excellent ser More

by 2015golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, John Kitzmiller
Mar 04, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 27, 2021

Overall a very good service. All service requests were performed. Findings were clearly communicated. While the service is good, at times it’s very difficult to get a hold of a service rep. Takes a long t More

by SANGHANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Mar 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 27, 2021

Excellent service diagnosing the issue with my Cayenne and making the required repairs in a timely fashion. My service advisor Chris did a great job taking care of everything and keeping me advised of the More

by NickV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist, John Kitzmiller
Mar 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Mar 04, 2021 -

NickV responded

FYI, although it looks like my email address is correct in the system, I still saw the potential that my old work email address (vastinc@bp.com) is listed. This should be eliminated.

February 26, 2021

Great Service. And very informative when it came to what needed to be serviced on my car. Will definitely be back for all my automotive needs. More

by dmontgo1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Mar 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 23, 2021

Fantastic service from purchase and on. Really helpful with winter tires and selection. Hiccups were fixed promptly. Great concierge service downtown Chicago. Would highly recommend More

by Docace911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
February 23, 2021

John Kitzmiller is very helpful and fair. He takes time explain things in numerous occasions. He is very knowledgeable. I would recommend having your car serviced here. More

by Towerlyn
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
February 22, 2021

My appt was on time, the service was top notch as usual overall great experience! I feel really good taking my car to this dealership. More

by PRINCESS-JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 25, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for putting your trust in Porsche Orland Park! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
44
...