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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
742 Reviews
Call Service Center (708) 364-2400

742 Reviews of Joe Rizza Porsche - Service Center

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April 30, 2024

The staff at Porsche Orland Park always does a superior job. The work was done early and executed very well. More

by TONYRIZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Tony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

April 22, 2024

Oil change and belt change but messed my rim up and an extra mileage to get it fixed. Did not care for that. More

by MKLEMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Rizza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 21, 2024

I would like to give a big Thank You to Tony! Excellent Customer service, Responsiveness, being able to provide a loaner for my day.to day needs. This is the best service visit to date out of th More

by GDIMOPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY
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Apr 21, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. Tony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

April 04, 2024

Great service courteous on time car is working well car was washed and cleaned Thankyou More

by Byahattis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller, Mike McElree
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Apr 05, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

April 01, 2024

Tony was fantastic to deal with, made himself readily available and kept me well informed More

by SAMCORY
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Busuego
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Jul 11, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Sam, Thank you for the kind words for our service department! We look forward to sharing your compliments with Tony. Please don't hesitate to let us know if we can be of further assistance.

March 21, 2024

Porsche Orland Park has always been very Professional. Service has listened to my concerns and worked to provide me with an exceptional service experience. More

by BUKARUU
Recommend Dealer
Yes
Employees Worked With
Tony Busuego is with whom I worked with. Again, all the highest marks for Tony. For my loaner vehicle I dealt with Rachel Davis, another very pleasant and friendly staff member. Thx
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Mar 21, 2024 -

BUKARUU responded

Service visits are never a pain. The staff at Porsche OP is top notch and takes time to listen. I believe Tony Busuego went above and beyond to troubleshoot my issue. All the highest marks!

Mar 22, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

March 18, 2024

Very detailed and attentive. Made u feel like you were wanted there. Highly recommend Joe Rizza More

by tony
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
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Mar 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience!

March 17, 2024

Professional reasonable respectful I expected nothing less His communication skill explaining the the possible diagnosis were on point and the expected time of completion was reasonable More

by ltekh
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

February 15, 2024

I love the complimentary pick up and drop off. However , I had to ask for the tires to be balanced and they weren’t . I feel as a car wash is nice as well. More

by LETABAJRAKTARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 15, 2024

Always professional service with great customer service. Fixed right the first time and on-time. Mark is also the best as a Master Porsche Mechanic. More

by WRM- Arlington Heights
Recommend Dealer
Yes
Employees Worked With
Tony and John
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Feb 16, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

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