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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

743 Reviews of Joe Rizza Porsche - Service Center

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May 31, 2021

Chris the service rep was not only knowledgeable but kind also. We need more genuine people in customer service and I’m sure customer satisfaction will increase. More

by SIPP1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that Chris and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

May 28, 2021

I was a bit upset that main computer did not resurrect after mandatory update. Than on Saturday, when I asked (not the service guys) to get a Taycan instead of Macan, the taycan was not available nor the More

by STEVE.MOLCHANOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I spoke to at least three guys. Everyone was super professional and accommodating. Thanks a lot!, John Kitzmiller
May 30, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you, Steve. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

May 27, 2021

The staff was friendly and accommodating. The car looks and runs great! The staff did a great job of making us feel welcome and comfortable as we waited. More

by BRADFABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 27, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to leave us this great review, Brad. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 26, 2021

Constant issues. Too many to name. I have had to return for the 3 of the same issues at least 3 times. Whenever they do any tire work it requires a return visit. More

by Porschecustomer@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
May 27, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns.

May 25, 2021

Did wonderful work and great service on my Turbo Cabriolet. Stood behind their work and accommodated my special circumstances. John was great and very friendly. More

by Sandrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 25, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience!

May 25, 2021

I took my 2014 Porsche Cayenne for Service, oil change and diagnosis of the AC/ Heat was fast and reliable. Tim Thornton was extremely helpful explaining all the repairs my car needs. More

by VPOLINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton , John Kitzmiller
May 25, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words for Tim, and for taking the time to leave us this wonderful feedback!

May 24, 2021

Great staff, work done on time. John Kitz. had Tim Great staff, work done on time. John Kitz. had Tim Thornton take care of paperwork and had a courtesy car waiting for me that got me on my way. Ne More

by John W. Thorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton, John Kitzmiller
May 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to leave us this fantastic, five-star review, John! We're thrilled to hear that you found your experience with John and Tim to be a positive one. We appreciate your business and our team looks forward to serving you again soon, John.

May 24, 2021

I always have a great customer experience at this location. Service (John and Chris) and sales (Bob and Mike) have both been excellent. I have purchased three cars from Porsche of Orland. More

by ADRIAN1OF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris from service....5 stars, John Kitzmiller, Mike McElree
May 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with both our sales and services teams. We look forward to working with you again. We truly appreciate your business, Adrian.

May 24, 2021

Fantastic service called me as soon as it was done car was returned immaculate made you feel very good about bringing your car to their service department More

by JHRUSKA007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 25, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

May 21, 2021

Great service! Will surely recommend to my friends and family. The process was extremely fast, easy, and effective. Also, the commute was not far and they had exactly what I was looking for. More

by MECCAALOA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 22, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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