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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews
Call Service Center (708) 364-2400

743 Reviews of Joe Rizza Porsche - Service Center

Sort by
July 16, 2021

Great people, car was serviced at a timely manner. I would highly recommend buying and servicing you car from them. I drive 45 minutes to get my car serviced. More

by APESCATORE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller, Brett Domark, Mike McElree
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Jul 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 16, 2021

I have no issues regarding the service my expectations were met, I am still waiting on a part for my vehicle that is back ordered More

by KGANT56
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Jul 18, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Porsche Orland Park, A Joe Rizza Dealership!

July 15, 2021

Great, experience!! Chris in the service department was great to work with! He took the time and explained everything. I would definitely recommend going here if you need work done. More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist
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Jul 15, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Kelly, Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

July 15, 2021

For six months I have been unable to get them to figure out how to do the free charging and still waiting for answer maybe I will get one once the lease is up in three years More

by BWRICHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake, John Kitzmiller
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Jul 30, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear that your charging issue remains unresolved. If it's possible to discuss your visit in more detail, please let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 14, 2021

Frank was awesome! Service Manager facilitated a shuttle ride for me the DMV while while I waited. Excellent Experience! Service includes a Car Wash!Thank You! More

by LARICIA.CHANDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, John Kitzmiller
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Jul 14, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review, Laricia! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

July 13, 2021

Great overall service from Tim Thornton and the team . He communicated with me in a professional manner , made sure the service was done on time and explained about the trunk part to be installed in the futu More

by ROBERTJZK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Jul 13, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review, Robert. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 08, 2021

I have 2 car from there , i like it . Good service and everything perfect . Everybody explains everything about your car . Thank you 😊 you for help More

by TRANUY889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
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Jul 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 07, 2021

Great Service from Chris, awesome guy!!! The hospitality is over the top!!! Made sure I was taken care of and updated on everything!!! Thanks Guys More

by MAYBEONEDAYIWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris (service), John Kitzmiller
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Jul 07, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

July 01, 2021

Kept me up to date. Service took longer than expected due to part shortages but I had a loaner, so no issues. Not dealership fault. Tim and John are great More

by DJFLOS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, John Kitzmiller
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Jul 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. We're happy to hear that both John and Tim met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership; we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

My experience was exceptional the staff was so friendly and helpful making us feel as wonderful as buying a brand new car even after several years we look forward to working with them again in the future f More

by WILSONRJAMES72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Jul 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

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