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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

743 Reviews of Joe Rizza Porsche - Service Center

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July 27, 2021

Service continues to be exceptional and I could only be happier if I lived closer. The level of service they provide has been the deciding factor in also purchasing a Cayenne next year. More

by parkert5Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 28, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Tiffany, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 26, 2021

I drive past a closer Porsche dealership to get my car serviced at Porsche of Orland Park. The service it's simply better and worth the extra travel time and distance More

by JOHN@JACKPOINT.US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 26, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 22, 2021

Great people to work with. I always get an immediate appointment and in and out in a timely fashion. I trust Chris to make honest recommendations for the service needs of my car. Also the prices at this More

by KKELEMET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Swist, John Kitzmiller
Jul 23, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

July 20, 2021

Completely dissatisfied. I paid for a diagnostic that was very vague and was promised a service I didn’t get. I am un happy altogether More

by echorhythm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know guys name. I believe Tim
Aug 06, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

July 20, 2021

I purchased my Macan 3 years ago and every service I'm doing in this location. Chris from service department is very polite and helpful. More

by O_PAVLOVSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Jul 21, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear that Chris and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 20, 2021

Everyone at the location is always great! Very helpful, honest and prompt.Thanks you guys for taking care of Ketchup for me$ Thank you very much More

by RFEDUCik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris 5 stars, John Kitzmiller
Jul 21, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

July 20, 2021

Good work and good communication to me. Price is super high as expected but they make it easier for the customer to accept due friendly approach. More

by MSURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 21, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

July 19, 2021

Setting up an appointment and dropping off the car was easy and efficient. Chris did a great job of understanding my concern and making repairs quickly and reasonably. More

by LEN41364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service
Jul 20, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 17, 2021

I have been going to Joe Rizza Porsche for service for over 5 years now religiously. John is always going above and beyond and extremely accommodating. He has excellent communication with me throughout ea More

by Jessica P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 18, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Jessica, for taking the time to share your thoughts on working with John in our service department. We're glad to hear he always delivers such a great experience!

July 16, 2021

Excellent service and the wait time was short. The wait area was clean and refreshments were available. I would recommend this shop to my friends More

by ABEARDEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Jul 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

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