Back

Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

743 Reviews of Joe Rizza Porsche - Service Center

Sort by
August 31, 2021

Professional and excellent to work with, good sales and excellent service department. Very accommodating when service is needed with pickup, drop off and providing a loaner car. More

by raymondjmeyer3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Sep 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time, Raymond, to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 30, 2021

Porsche Orland Park always provides CS beyond expectations. And noticed that things are improving under John Kitzmiller management. From taking a service appointment, to dropping the car, to upda More

by KGHNEIM_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Aug 31, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again.

August 27, 2021

Great speedy service. Car returned as promised and in perfect condition and clean. Service manager very polite, knowledgeable and professional. Highly recommended this dealership. No complaints. More

by RAMON.MANGLANOMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist , John Kitzmiller
Aug 27, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 27, 2021

Very responsive and thorough, with good communication. They make sure you feel like an important customer, and took care of all of the items I needed addressed. More

by JAMESHANNAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Aug 27, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate your business and our team looks forward to serving you again soon!

August 26, 2021

Terrible customer service. There service advisor Tim needs to be retrained on customer service. The work has to be terrible if I’m back within one month for the same problem. For the extremely high pric More

by Troysouthall1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim, John Kitzmiller
Sep 13, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Sep 17, 2021 -

Troysouthall1980 responded

Yes, I’ve given my contact info already

August 25, 2021

Have caused damage to my automobile when brought in for routine service Clock .windshield fluid system not acceptable for Porsche service. Not had this befor More

by Tsahaskkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Sep 11, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you

August 24, 2021

Tony Rizza and his team of highly skilled employees are fantastic! Highly recommend. Service is second to none! 2 vehicles bought and serviced there! Great . More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Aug 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for sharing this wonderful feedback for our service team here at Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

August 23, 2021

The service team was fantastic and very attentive. My vehicle was diagnosed quickly, the parts to repair it were ordered and I was back in there for the repair. Great experience. More

by RUSSELL.BLANCHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service was great, John Kitzmiller
Aug 23, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Russell, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

August 22, 2021

Great friendly service. Above and beyond. They always provide for a good service experience time and time again. Several of my friends also use this service department More

by Stang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Aug 23, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We appreciate your business.

August 20, 2021

Mark is an excellent 911 tech. If you are having issues with your car he’s the guy to figure it out. I suffered with a intermittent misfire for years. Turned out to be mechanical and Mark figured it out More

by Mistakehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Aug 23, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Mark delivered such a great experience. We appreciate your business and hope to see you again soon.

...
30
...