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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
751 Reviews

751 Reviews of Joe Rizza Porsche - Service Center

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October 10, 2024

Frank was awesome. . Love my car and was worth the wait. Great communication and the experience was fantastic. More

by ADBERRY22
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear that Frank provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2024

Great service Great customer support service completed on time Loaner car service as promised Follow up call More

by RMIGUEL90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Orland Park, A Joe Rizza Dealership to be a positive one. Please don't hesitate to reach out if you need anything else.

October 03, 2024

Great service. Great people. Loaner car provided. Thoroughly reviewed all work performed and Tony did a top notch job!!! More

by RTIBERI1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words for Tony and the team, and for taking the time to leave us this wonderful feedback!

September 13, 2024

Tony was helpful, but the service department Took a long time to get my IMS bearing installed after giving them the go ahead. I checked to see if my car was finished after a week and they had not yet ordere More

by r.stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Busuego
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 12, 2024

Service center was excellent- they were efficient and extremely courteous. The dealership is very responsive and kept me up to date on the repairs. More

by J-PANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 03, 2024

Phillip was my sales person and I felt like he was working with me to find the right options that fit my needs. More

by JOHNTERNST
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

John, Thank you for taking the time to share your thoughts on working with Philip and our team. We're glad to hear we delivered such a great experience!

August 31, 2024

Excellent service, professional and friendly personnel. They are very accurate in their diagnosis about my car issues or needed maintenance as well. Dealer like no other!!! More

by ARTSANCHEZR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Sanchez
Sep 02, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Art! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership. We look forward to having you as one of our valued customers for many more years to come!

August 29, 2024

I couldn’t get in contact with service advisor via email nor phone, that was helping me. Unnecessary excuses made. I asked for options on a new car, and instead was told service advisors personal informatio More

by cecilia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review, Cecilia. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 27, 2024

The whole process was done professionally from start to finish; Rachel was really good; my loaner car was ready for me , so didn’t have to wait and waste time; it was the same when I went back to pick up; More

by A.Elwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rachel and our team here at Porsche Orland Park, A Joe Rizza Dealership.

August 21, 2024

They provide great service and a t a reasonable rate than most dealership so thank you More

by PEARCEMIRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hi Miranda: It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as a valued customer for many years to come!