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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews

743 Reviews of Joe Rizza Porsche - Service Center

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September 08, 2021

I like the service in the dealership at Orland park not take so long to have my car I didn’t face any problem after the service More

by DRKHALED61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

September 08, 2021

I drive almost an hour to the dealership because of the outstanding service and knowledge of the people that work there. They always are helpful and courteous. Great people to do business with. More

by APESCATORE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher , John Kitzmiller
Sep 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate your business and our team looks forward to serving you again soon!

September 04, 2021

Excellent service center and staff. Sergio my service agent as always was very accommodating in getting me a timely service appointment, loaner car, and very price conscious with the service provided. More

by yaKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Sep 07, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for Sergio and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 04, 2021

They have had my car for about a month and they can't figure out what is wrong with my car nor did they give us a loner car... More

by AUDMALHAR82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

September 03, 2021

Did an excellent job of servicing my car and more importantly answering all my questions. They were all friendly and professional and even washed the vehicle. The work was done in a timely manner and More

by LINDAPADILLA456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Kitzmiller
Sep 04, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

September 02, 2021

Chris was very engaged and professional. I felt that my car was in good hands and that there was a good balanced approach with respect to things to consider vs things that were necessary. More

by BOB JURACKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris I think?/service department
Sep 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

September 01, 2021

Good service and good people to deal with. My car was ready on the promised ready date and ready time. Service performed was done perfect. More

by FIRE101X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Sep 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2021

Great service!I would highly workmen this dealership for their service sales customer service and quality of work John in the service department is a truly superstarMake sure you keep him on the staff More

by joi80quin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 01, 2021

Both service advisors that helped me were very polite and professional. the dealership was extremely clean as well with snacks and drinks available. I didn't get a chance to try anything because they were ve More

by MHAYES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2021

Presented at the site for included maintenance but because I was “off calendar” there was a >$1300.00 cost for me. I had checked prior to making the appointment and was told there would be no cost. More

by 88MYSTIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hello, Thank you very much for taking the time to leave us this honest review. We take all feedback seriously and will share your comments with the team. Please let us know if you would like to discuss this further.

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